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On the other hand, users often have trouble with ‘Netflix Subtitles Not Working’, and they need to fix this. Most Netflix users will be able to watch their favorite shows and movies on the service, but sometimes things go wrong while watching. Some of the most common problems with Netflix subtitles are when they don’t work with foreign movies or anime. In this article, we’ll show you how to fix Netflix subtitles that don’t work. You’ll need to do a few things to fix the problem.
Netflix is a streaming service that makes a wide range of good TV shows, movies, anime, documentaries, and more available on tens of thousands of devices that can connect to the internet. For a low monthly fee, you can watch as much as you want, whenever you want, and you won’t see any ads. Every week, new TV shows and movies come out, so there is always something new to learn.
Netflix Subtitles Not Working On Android: 6 Simple Ways
Restart Netflix App
If you have the same problem on an Android phone, TV, or set-top box, you should restart the Netflix app. This is another option that can help you see subtitles on Netflix on Android.
To restart the Netflix app, do the following: First, close your app from the Recents menu. Then, go to Settings > Apps, find the Netflix app, and tap the Force Stop button on it. Once you’re done, open the Netflix app again to make sure everything is working well.
Verify Subtitles Settings
If you keep getting the error “Netflix subtitles settings not working,” check the content settings. Maybe you haven’t made sure that the subtitles are set up correctly for what you are watching. And if it’s already checked, uncheck it and check it again.
This change could help you solve the problem. Now, play any video you want and click on the Audio & Subtitles option. Then you can play it or turn it off in English and other languages. After that, click the Apply button.
Clear Data Of Netflix App
- First, open Settings on your phone
- Now, move to the Apps option
- Next, look for the Netflix app and click on it
- Finally, open Storage > click on Clear Data
Delete Browsing Data
If you are watching Netflix through any browser then the corruption of that browser’s cache files can interrupt in between. What happens is the cache and cookies that reduces the loading time of the website get corrupted.
- First, open your browser and tap on the Options tab
- Now, go to Settings > tap on the Clear Browsing Data option
- After that, tap on Time Range > choose All Time
- At last, tap on the Clear Data option along with caches and cookies
Update Your Netflix App
- First, go to Google Play Store from your device
- Now, click on Menu > My Apps & Games option
- Next, you will get the list of apps to be updated
- Look for the Netflix app and click on Update option to get the latest version
Disable VPN
If you keep getting the error “Netflix subtitles settings not working,” check the content settings. Maybe you haven’t made sure that the subtitles are set up correctly for what you are watching. And if it’s already checked, uncheck it and check it again.
This change could help you solve the problem. Now, play any video you want and click on the Audio & Subtitles option. Then you can play it or turn it off in English and other languages. After that, click the Apply button.
Fix Netflix Subtitles not working oN iPhone
Increase Wi-Fi signal strength
To get rid of Netflix subtitles errors, you need to make your Wi-Fi connection stronger. To fix a weak Wi-Fi signal, move your router to the middle of the room. And you have to move wireless devices like cordless phones or microwaves far away from the router. You could also put the router on top of a tall piece of furniture.
Change the Netflix Subtitles Appearance
- Go to Settings and tap Accessibility.
- Under the Hearing segment, tap “Subtitles & Captioning”.
- Turn on “Closed Captions + SDH”.
- Select Style.
- You can pick your preferred subtitle appearance from the following menu.
Re-Login to Your Netflix Account
- First, launch the Netflix app from your application drawer.
- Next, tap on your Profile from the top right corner of your display.
- Lastly, tap the Sign Out button at the bottom of the page
Run Malwarebytes
If you experience problems with Netflix or other applications, your device might be suffering from a malware or virus attack. To confirm this, use Malwarebytes to scan your system for issues. Malwarebytes is an antivirus program that automatically scans your system for infected files and removes them with a press of a single button.
Restart Your Device
- On your device, locate the Power button and press it until the ‘Slide to Power Off’ screen shows up.
- Next, drag the slider to the right until your display completely turns off.
- Finally, press the Power button again to restart your device.
Update Netflix
- On your device, go to the home screen and launch the App Store.
- Next, tap on your Profile from the top right corner of your screen.
- Finally, locate the Netflix app and tap the Update button.
Netflix Subtitles Not Working On Windows
Try Switching Platforms
Well, if you’re trying to stream Netflix on your tablet using your favorite web browser, like Google Chrome, we suggest you try a different platform or browser. You can get the Netflix app for Windows 10 or macOS, or you can stream on browsers like Firefox or Opera. If, after switching, the Netflix subtitles still work, there must be something strange about your current platform or browser.
Change the Netflix Subtitles Appearance
- Proceed to Profile & Parents Controls.
- Choose a profile you wish to change.
- Select the node with the green checkmark, and opt for Change Subtitle Appearance.
- Select the preferred subtitle appearance options for your device.
- Press the “Save” button.
Stream Netflix on a Different Device or Web Browser
In addition to viewing another show, you should try streaming on a different device as well. Thus a common software issue with the streaming device may be reported by many users. For instance, in the past, we’ve seen reports from Xbox and Roku users whose Netflix subtitles weren’t working correctly either. Hence, we suggest that you try switching to a different streaming device you have lying around your home to watch Netflix shows. This could be any device be it your PC or even your phone.
Troubleshoot Your Web Browser
- Try using another browser on your device to play Netflix.
- Shut down other browser extensions that you are not using currently.
- Clear web browser caches and data.
- Try disabling hardware acceleration in your browser. This may help Netflix subtitles staying on screen for too long.
- Change Netflix subtitle appearance on your browser. To do so, go to Netflix account > Profile & Parents Controls > Change for Subtitle appearance, and set your subtitle appearance settings to make it suit your device’s screen size. Try Netflix again to see if the subtitle not working issue is resolved.
Reload the Netflix Web Page
Simple reloading the Netflix web page on a PC may be all it takes. The process for refreshing the Netflix site with any browser (Chrome, Firefox, Edge) are same:
- Press the “Refresh” button on the web browser
- Press the Ctrl + R key (for Windows) or the Command + R key (on macOS)
Disable browser extension
Next, if you play Netflix in a web browser and the subtitles don’t work, check to see if the problem is caused by a browser extension. To do this, you must first turn off or remove the extension. Then, play a Netflix show that supports subtitles and check to see if the subtitles are now working.
- On your computer, open Chrome.
- At the top right, click More More and then More tools and then Extensions.
- On to the extension you want to remove, click Remove.
- Confirm by clicking Remove.
Clear data Netflix
The Netflix subtitles problem could also be caused by corrupted data and cache files on your smart TV, streaming device, or web browser. To fix this, you need to delete the corrupted data and clear Netflix’s cache and data. Even if a profile is set to a different language, the Subtitle appearance option is not available in several countries where Japanese, Arabic, Hebrew, Korean, Romanian, Traditional Chinese, or Thai is the main language. Some older devices may also not have options for how things look.
- Open Chrome, then click the three dots in the upper right corner.
- Open More tools.
- Select Clear Browsing Data and then select what you want to delete.
- Choose browsing history, Cookies and other site data, Cached images and files, then click the clear button.
- Close Chrome then relaunch Chrome.
Update, Reboot & Retry Using Netflix
If you are using an old version of the Netflix app on your device, you should make sure to update it. If you stream Netflix through your browser, make sure you’re using the most recent version of your browser. Make sure you also restart your device to see if that fixes the error that says Netflix subtitles aren’t working.
Fix Netflix Subtitles Not Working On Smart TV
- Restart your network at home.
- Turn your smart TV off or disconnect it.
- Remove the power from your modem (and your wireless roter, if it’s a separate device) for 30 seconds.
- Wait until no new indicator lights flicker on after plugging in your modem. If your router isn’t connected to your modem, plug it in and wait until no new indicator lights flash.
- Restart your smart TV and try Netflix once more.
If you know more details about this, than you can check on official website.
FAQ
Why are my Netflix subtitles not working?
Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on. Turn your smart TV back on and try Netflix again.
How do I turn on subtitles on Netflix on my computer?
- Start playing a TV show or movie.
- Hover your mouse over the screen. …
- Hovering over this will pop out the full ‘Audio & Subtitle’s menu.
- From the ‘Audio & Subtitles menu, choose your preferred language, audio options, and close-captions.
- To turn them off, select ‘Off.
Why did my Netflix subtitles change?
“When the settings on both the Netflix app and your device are set to make subtitles bigger, the subtitles can get too big and parts of them may be cut off,” says Netflix’s official website. So, to fix the problem, you can either change the settings on your Netflix account or on.
How can I watch a movie with subtitles on my computer?
- On a Windows 10 PC that’s playing a video, right-click or tap-and-hold anywhere on the video. A menu bar will appear at the bottom of the screen. …
- Tap or click the CC icon.
- Tap or click the language you want to see closed captions in.
How do I get Netflix to show English subtitles?
- From the Netflix app home screen, tap the profile icon or Menu .
- Tap Manage Profiles.
- Select the profile you want to edit.
- Tap Audio & Subtitles Languages.
- Select preferred languages from Audio & Subtitles Languages. The new languages will automatically save.