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How to Fix ‘Google Play Music Not Showing Songs’ Issue

by Justin Barry
by Justin Barry

This tip is about the how to Fix ‘Google Play Music Not Showing Songs’ Issue. So read this free guide, How to Fix ‘Google Play Music Not Showing Songs’ Issue. If you have query related to same article you may contact us.

How to Fix ‘Google Play Music Not Showing Songs’ Issue – Guide

Google Play Music is a product of Google, which is similar to Android app Gaana and Hungama Music. Google Music offers radio stations where you can search millions of songs around the world for free. You can browse and launch radio stations based on genre, mood, activity, artists, albums, decade, etc. You can also upload unlimited internal music to the store and listen to it on iPhone, iOS, iPad, Android, web app for free. The best part about Google Play Music is that you can download and save any music from the store to your device for offline entertainment.

Duplicate tracks

Many users found duplicate tracks that were saved to their Google Play Music, especially when they synced their music from iTunes.

Potential solutions:

  • Unfortunately, the Play Music app doesn’t have a way to identify and delete duplicate tracks, so the only solution is to delete the entire collection and reload it. Make sure the doubles are not already present in the library, then load them again.
  • There is a workaround available that was created by a Reddit user, and you can find the step by step guide on here. Remember that technical knowledge is definitely recommended if you are planning to go down this path.

    • Payment Problems

    You may have encountered error messages stating that the payment was declined, cannot be processed, or that the card is “not eligible” during setup up subscription for the first time and when renewing it.

    Potential solutions:

  • You can try the standard steps such as removing and re-adding your Google Payments payment method, verifying your card information is correct, or trying another payment method. If your card is being declined from the Play Store but works elsewhere, you may need to contact your bank or Google to find out what the problem is.
  • For many users, restarting the app and Play Store seems to have worked. First go to Apps (or Apps or App Manager, depending on your device) in the Settings menu and scroll down to Google Play Store. Then tap “Force stop”. Then tap “Storage” then “Clear cache” and then “Clear data”. On some devices, you can find the latter in the “Storage and USB” section of the Settings menu. Open the Google Play Store after these steps and try payment again.

    • Missing tracks in phone but available on the web player

    Some users have found that the tracks downloaded in the web player do not show up on their smartphones.

    Potential solutions:

  • There is a simple solution to fix this. In the Settings menu, go to Apps or App manager, search for Google Play Music. Then tap “Storage” and press “Clear Cache”. On some devices, you can find this in the “Storage and USB” section in the Settings menu. Restart your device, open the Play Music app and all your music should be available.

    • Songs are not being uploaded

    You may have encountered some issues when uploading songs from your own collection to Music Manager.

    Potential solutions:

  • First, make sure the audio you are trying to send is in a compatible format. Supported formats include MP3, AAC (.m4a), WMA, FLAC, OGG, ALAC (.m4a), and DRM-protected AAC (.m4p). Some music file types such as WAV are not supported.
  • If songs aren’t being uploaded, make sure the library isn’t full. You can currently upload up to 50,000 songs in your library. If you’re past that, your only option is to delete some other tracks to make room for new ones.
  • Some users receive an error message asking them to sign in to Google Chrome when using the web-based Music Manager, even if they are already signed in. Simply logging out and logging back into Chrome seems to do the trick on here.

    • The downloaded stations are not playing

    Many users have found that downloaded stations are no longer playing when the device is in “play only downloaded music” mode. However, downloaded playlists and songs seem to play as expected. This is one of the Google Play Music issues that affected users a few years ago, but seems to have come back unhappy now.

    Potential solutions:

  • Make sure you don’t have “stream only on Wi-Fi” turned on and enable streaming over mobile Dice. Even though the purpose of downloaded stations is to play music offline, even though this feature turned on appears to stop playing downloaded stations if you are not on Wi-Fi. You can also turn the option on again when the downloaded station starts playing.
  • Reporting this issue helped last time, so be sure to submit a bug report. A future update should resolve this issue once again.

    • Factor authentication is causing problems logging into Music Manager

    Many users have found that they cannot log in to Music Manager because they have two-factor authentication enabled for their Google account. The prompt that should appear on your phone not.

    Potential solutions:

  • When going through the two-factor authentication process when trying to log in, select “try another way to log in”. You can now use the options “get a text message with a verification code” or “get a verification code from the Google authenticator app”. Both seem to work. However, keep in mind that it may take several tries with both before they work.
  • Before proceeding to the step above, you may also need to add your credit card information to your Google account. You will not be charged and this is probably necessary to verify your country of residence. Doing so seems to do the trick for most users.

    • Final note

    I hope you like the guide How to Fix ‘Google Play Music Not Showing Songs’ Issue. In case if you have any query regards this article you may ask us. Also, please share your love by sharing this article with your friends.

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    Justin Barry

    Justin Barry has been writing about technology as a career for more than a decade at this point. The majority of that time was spent as a freelance writer covering a wide variety of topics, some examples of which include mobile phones, wearables, tablets, smart home devices, laptops, augmented reality, virtual reality, mobile payments, and fintech.

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