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This tip is about the how to Fix ‘Microsoft Store Freezing’ Issue on Windows 10 PC. So read this free guide, How to Fix ‘Microsoft Store Freezing’ Issue on Windows 10 PC. If you have query related to same article you may contact us.
How to Fix ‘Microsoft Store Freezing’ Issue on Windows 10 PC – Guide
The Microsoft Store (formerly Windows Store) is Microsoft’s official marketplace for downloading apps. Some Windows applications can only be obtained from it. This makes it even more frustrating when the official Windows store crashes or doesn’t open quickly. Is your Microsoft Store not working? If yes, we round up the steps that help fix the Microsoft Store. Whether you’re running a troubleshooter to detect and repair problems or clearing your cache automatically, chances are one of the tips below will do the job.
However, it does contain some good stuff (like these free apps) and, if you’re a gamer, you may find that you need access to it to download games from Microsoft’s stable, like Forza Horizon 4 and Gears of War 4. If you sweat Windows Store is not working, here are the main fixes to get it back up and running. The Windows Store, the Microsoft Store, whatever you want to call it, isn’t the most famous store there is, full of bugs, crashes, and a tendency to just not work.
The basic
Before getting the appropriate fixes, there is a short checklist of things you should confirm before proceeding:
If everything is fine, but the Windows Store is still not working, proceed with the following fixes.
For games, use the Xbox app
Microsoft has taken a welcome step onto the gaming scene by introducing a new gaming-oriented store and PC subscription service. The new Xbox app lets you buy and play the same games you used to play in the Windows store, but with the added perks of friends lists and other gamer-facing games features.
The Xbox app is still technically in beta, but it already looks much better to use for gaming, and the optional Xbox Game Pass is easily one of the best value deals on PC gaming, giving you access to a huge rotating library of PC games per a low monthly price.
We have a feeling that Microsoft hopes to move gamers who buy games from its stores to the Xbox, so if you’re having trouble with the Microsoft Store and mostly play through it, you’d better skip ahead rather than continue what increasingly seems a sinking ship.
Change your DNS address
One of the most common error messages that can appear up when your Windows Store is not working it is the error “0x80131500”. This can happen if your PC is connecting to the internet through certain DNS servers, which are automatically assigned by your ISP and/or home network configuration.
To change the DNS server address, go to “Settings (click Start and the gear icon) -> Network and Internet -> Change adapter options”. Then right-click your network connection, click Properties, and in the new window, scroll down to “Internet Protocol Version 4 (TCP / IPv4)”, right-click and click Properties.
In the “Preferred DNS Server” box, enter the 1.1.1.1 address, which is Cloudfare’s universal DNS resolver. Click OK and hopefully the Windows Store will be back up and running.
You can also try using Google’s public DNS server, which has the following IP addresses:
change computer time
One of the most effective, albeit somewhat strange, methods of resolving Windows 10 Store crashes is to verify that your computer’s clock is correct. When Windows Store starts up up, it tries to get a synchronization between the store’s time and yours. If the two times are different, the store will sometimes refuse to load. It’s very frustrating, but it’s also very easy to fix.
Set yourself as owner of the WindowsApps folder
Sometimes the problem is that you don’t “own” the WindowsApp file on your computer. It may seem a little strange, but sometimes files are modified to not allow access to them even though they are on your machine and associated with your account. Telling the computer to give you full control over the WindowsApp folder sometimes allows the Store to do its job correctly.
To do this, you will need to perform various security-based actions on the WindowsApps folder. Fortunately, we’ve already published a guide in the past, which details step by step how to access your WindowsApps folder, then take a look.
Clear Windows Store cache
The simplest fix is to reset the Windows Store cache, which may have become cluttered and buggy over time. To do this, press Ctrl + R and, in the Run box, type wsreset and press Enter. A command prompt window should show up, which indicates that Windows is resetting the Store cache. When the window closes, the job is done, so you can try opening the Store again to see if it works correctly.
Reinstall Windows Store
It may sound extreme, but sometimes the best way to fix Windows Store issues is to reinstall. Unfortunately, it’s not as simple as accessing your “Applications and Features” List. (You didn’t think Microsoft would make it so easy, did you?)
You will need to uninstall the Windows Store through Powershell.
Disable proxy servers / VPNs
If you have a proxy (or VPN) server enabled, it could be making your Windows Store out of balance because your PC’s IP address doesn’t match your Windows account details. So first, if you have VPN enabled, turn it off. VPNs usually come with client apps that have a simple on/off switch.
Proxy connections, on the other hand, are a little more sneaky and you may not even know if you have one on.
To check this and turn off your proxy connection, click the Start button, then the “Settings” icon. In the Settings window, click on “Network and Internet proxy” in the left pane and make sure the “Use a proxy server” slider is turned off.
Reset Windows Store
Starting with Anniversary Update, you have the option to reset Windows apps, which will clear cache and data, basically making them as new. It’s a little more drastic than the “WS Reset” option as this will clear all your preferences, login details, settings and so on. (Don’t worry, you’ll still keep the app you installed from the Windows Store.)
To do this, right-click on the “Start” button. button -> Applications and Features, ”Then scroll down to “Store ‘in your Apps list and Features. Click on it and on “Advanced Options” and in the new window click on Reset. You will receive a warning that you will lose data in this app. Click “Restart” again and you’re done.
Re-register the Windows Store app
Another way to reset the Windows Store app is to have it register again on your PC. Click Start, type cmd, right-click Command Prompt when it appears in the results, and click “Run as administrator.”
At the Command Prompt, type the following command to re-register the Windows Store on your PC:
Once you’ve done that, the Windows Store should register again and hopefully be back in good working order.
Final note
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