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This tip is about the how to Fix ‘Unable to Open Links’ Issue in Outlook. So read this free guide, How to Fix ‘Unable to Open Links’ Issue in Outlook. If you have query related to same article you may contact us.
How to Fix ‘Unable to Open Links’ Issue in Outlook – Guide
When using a product like Microsoft Outlook, clicking on a hyperlink will try to open in the default browser, which is the Edge browser. Sometimes it fails to open any links in any Microsoft product on Windows 10. This usually happens when the default association to open a link in a browser is broken. In this post, we’ll share what to do if you can’t open hyperlinks in Outlook email on Windows 10.
This article explains how to assign a unique default web browser on your Windows computer to resolve issues with unresponsive hyperlinks in Outlook. It also includes information on how to check for updates to Outlook and install them. The instructions in this article apply to Outlook 2019, Outlook 2016, Outlook 2013, and Outlook 2010 on Windows 10, Windows 8, and Windows 7.
Use Microsoft’s Fix It For Me
This fix works if you use Outlook in an organization. If you are not part of an organization, you will be redirected to a different help page.
When you click on a hyperlink, you will receive one of the following error messages:
Start by resetting your default browser
I can often fix my Outlook hyperlink problem by resetting my default browser to Microsoft Edge or Internet Explorer. I start with this step, even if I plan to use Firefox or Chrome as my browser. I choose this path because I’ve had more success, which brings me closer to my goal. final. And if I call Microsoft, they will suggest that I switch to Microsoft Edge anyway.
To make Microsoft Edge your default browser,
Re-register Windows DLL files
Even after resetting the default browser, you still cannot open the hyperlink in Outlook. It could be that one or more registry keys are damaged. The solution is to re-register some of your DLL files. The process may seem daunting, but it’s easy. There are 6 files to register based on your Outlook version. Some configurations use shdocvw.dll and others use shdoc401.dll.
Reset URL file types
If you’ve made it to this part, I must assume that Outlook hyperlinks are still corrupted. Don’t worry, I have another solution to try. My guess is that somewhere along the line, your file associations were broken. This is the mapping Windows uses to associate a file type with a program. A common mapping might be .XLSX files with Microsoft Excel. In this case, we need to check the HTTP mappings.
To check HTTP file associations,
Back to previous browser (optional)
Once you get the Outlook links to open in Microsoft Edge, you can change your default browser to Firefox or Chrome if you wish. This should scroll down to Outlook so that all embedded hyperlinks open in the correct browser.
To set Firefox as your default browser,
Final note
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