The Best Communication Platforms (2024) for the workplace

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Effective communication is a critical element in both personal relationships and the business realm. According to a noteworthy study by Harvard Business Review, it was revealed that employees dedicate approximately 80% of their working hours to activities necessitating collaboration with their peers. In the contemporary business landscape, the optimal utilization of these interactions hinges on the use of the best communication platforms, specifically tailored to facilitate seamless and efficient engagement.

Collaboration is more important than ever in the modern workplace because more people are working from home and relying more on technology. The modern workplace is well on its way to becoming completely digital, especially as it becomes more important to manage the growing number of people who work from home. But too many businesses have different applications that don’t work together. Your company’s productivity and communication depend a lot on a few key systems and apps. Does your current intranet help people talk to each other as well and as efficiently as it could?

Communication platforms and software can be essential for making it easier to work together and connect with clients and partners, as well as with people inside the company. You can also use these solutions to improve your portal, intranet, learning management system, and website.

Best Communication Platforms Comparison Table

App Name	File Sharing	Cloud Storage	Collaboration	Video Conferencing	Integrations	Platforms	Visit Website
Dropbox	Yes	Yes	Yes	Yes	Yes	Android, iOS, Web	Visit Link
Google Workspace	Yes	Yes	Yes	Yes	Yes	Android, iOS, Web	Visit Link
Rocket.Chat	Yes	No	Yes	Yes	Yes	Android, iOS, Web	Visit Link
Chanty	Yes	Yes	Yes	Yes	Yes	Android, iOS, Web	Visit Link
Slack	Yes	Yes	Yes	Yes	Yes	Android, iOS, Web	Visit Link
Confluence	No	No	Yes	Yes	Yes	Web	Visit Link
Nextiva	No	No	Yes	Yes	Yes	Android, iOS, Web	Visit Link

Dropbox

Feature	Description
File storage and sharing	Store and share files with others
Collaboration	Work with others on shared files in real-time
Mobile access	Access files from your mobile device
Automatic syncing	Keep files up-to-date across all devices
Version history	Access previous versions of files

Dropbox is one of the easiest and most effective ways to share files in the cloud. Teams can use Dropbox to manage shared files better, which cuts down on the need for email and makes it easier for employees to work together.

Integrate your intranet solution so that team members can easily add their own content to a team workspace with just one click. The content can then be sent to Dropbox and shown visually. There is also a search function for the content.

Google Workspace

Feature	Description
Gmail	Email service with advanced spam filtering
Google Drive	Cloud storage and file sharing
Google Docs	Word processing and collaboration
Google Sheets	Spreadsheets and collaboration
Google Slides	Presentation creation and collaboration
Google Meet	Video conferencing
Google Calendar	Calendar management

Applications for safe business collaboration and increased productivity provided by Google Workspace, formerly known as G Suite. It consists of Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet in addition to other applications. Due to the fact that it is web-based, G Suite is compatible with virtually all web browsers and operating systems. You also have access to a centralized administration interface, which makes the process of setting up and managing users both quick and simple.

Rocket.Chat

Feature	Description
Chat rooms	Create chat rooms for teams or projects
Direct messaging	Send direct messages to individuals or groups
Audio and video conferencing	Conduct voice and video calls
File sharing	Share files with others
Customizable	Customize the look and feel of the interface

Rocket.Chat is an open-source messaging service that is a great example of a business communication platform. Why? Because you can keep all of a company’s communication under one roof.

This means that you can use chat and video conferencing not only to talk to people inside your company but also to talk to customers. Because we integrate with a lot of other software, you don’t have to use as many apps and can communicate with employees, partners, and customers from a single place.

Chanty

Feature	Description
Chat rooms	Create chat rooms for teams or projects
Direct messaging	Send direct messages to individuals or groups
Audio and video conferencing	Conduct voice and video calls
Task management	Assign and track tasks
Search functionality	Search for messages and files

Chanty, a business communication software, comes equipped with a function known as built-in video calling as one of its many built-in features. 

Through Chanty, video calls can be made between two parties, and the app also enables users to participate in group video conferences while sharing their screens. Chanty is currently being utilized by over 75,000 businesses as a method of communicating and aligning on their goals.

Slack

Feature	Description
Chat rooms	Create chat rooms for teams or projects
Direct messaging	Send direct messages to individuals or groups
Audio and video conferencing	Conduct voice and video calls
File sharing	Share files with others
Integrations	Connect with other apps for increased productivity

Almost 80% of the Fortune 100 use Slack every day. Slack is a way to send and receive messages at work. Even though Slack is often used for internal communication, it can also be used to get in touch with clients thanks to a feature called “guest.”

Users can talk to each other one-on-one, in small groups, or on public or private channels. Channels are groups of people who talk about the same thing, like a client or a certain job. Slack is also available as a website and a desktop or mobile app. The tool works with a lot of popular apps, such as Google Calendar and the ones on this list. 

 Confluence

Feature	Description
Document collaboration	Collaborate on documents with others in real-time
Knowledge base	Create and maintain a company knowledge base
Templates	Use pre-built templates for faster document creation
Search functionality	Easily find documents and information
Version control	Keep track of document versions and changes

Although it is not technically a messaging platform, Confluence is an intranet system developed by Atlassian. It serves to centralize a company’s internal documents and makes it possible for multiple users to edit the same page simultaneously. It is classified as part of the internal communication category because, despite the fact that it contains many components that are more appropriately located in other categories, its primary objective is to provide users with the ability to collaborate on specific projects and documents. It offers templates for a variety of activities, including project planning, product management, marketing, and sales.

Nextiva

Feature	Description
Business phone system	Manage calls and voicemails
Video conferencing	Conduct online meetings and video calls
Team messaging	Communicate with team members via chat
Call analytics	Monitor and analyze call data
Mobile app	Access Nextiva features on the go

Nextiva is a communication platform that helps bring together your teams and your customers. The new business communication platform offered by Nextiva is an all-in-one solution that combines the management of communication, team collaboration, and customer engagement onto a single platform.

Its platform optimizes a company’s voice and video communications, as well as chat, analytics, and automation. You can concentrate on running your company without having to constantly switch between different applications.

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