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Every new business needs a CRM solution to store their contacts, centralise their processes, and help them manage their customer relationships. But what is the best CRM for startup business in 2022? We’ll talk more about this question below, then list our top five choices. And when your day-to-day work is non-linear and you have to switch between different tasks, you often end up using a random mix of digital tools.
Taking care of this mess can take up time that would be better spent selling or moving your business forward. With a CRM for startups, you can stay flexible and on top of things. A CRM helps your startup organise contacts, find out who your customers are, make reports, save time, and make more money. This article will explain what CRM software is and list the 15 best CRM for startups that you can use right now.
Best CRM for Startups
Salesforce Essentials
Salesforce is the most popular customer relationship management (CRM) system in the world, and it has a reputation for being one of the best. Since it’s so popular, salespeople usually have the most experience with it. This will make it easier to get new reps up to speed as your business grows and you hire more reps.
The full version of Salesforce, on the other hand, can be a bit pricey. Salesforce Essentials is a cheaper option for startup teams that are just getting started and don’t have much money. It’s a limited version of the software with fewer bells and whistles, but it can be a good choice for startups that plan to upgrade to the full version of Salesforce as their business grows.
Features
Pros
- Affordable pricing plans
Cons
- Limited integrations
HubSpot CRM
The HubSpot CRM is a set of separate tools that work together to help you run your business, from marketing and sales to customer service and operations. You can buy each of these tools separately or put them all together to get a CRM solution that does everything.
We think HubSpot is the best CRM for startups because of a few things. First, there is the HubSpot for Startups programme, which offers startups-friendly onboarding and training, as well as big discounts of up to 90% in the first year for eligible businesses.
Features
Pros
- Tiered pricing plans (highly scalable)
- 940+ integrations
Cons
- The free CRM features are basic
Zoho CRM
Zoho is another powerful CRM that has everything you need. It has everything you’d expect from a customer relationship management platform, such as contact and pipeline management, lead generation tools, robust reporting and analytics, workflow automation.
The unified inbox lets you read, manage, and reply to customer messages from all of your communication channels, like phone, email, live chat, and social platforms, all in one place. The Canvas design studio is one of the best things about Zoho.
Features
Pros
- Startup-friendly free plan
- Easy integration with other Zoho tools
Cons
- Higher-end plans can be expensive
Insightly
Insightly is a flexible CRM that is great for startups that want to use their CRM as a project management tool. Tracking milestones and tasks and syncing your calendar can help you run projects better. It also has powerful workflow management features that can help you get things done faster and more efficiently.
For example, lead routing sends your leads to the right sales rep automatically, so you can follow up with prospects quickly (while they’re still interested) and close more deals. Powerful automations, on the other hand, let you set up complicated processes to do things like send emails and update records automatically.
Features
Pros
- Powerful project management and automations
Cons
- Phone supports costs extra
Constant Contact
People know Constant Contact for its email marketing platform, but it can also be used as CRM software. It’s great for small businesses because you can send email campaigns and keep track of your contacts with it.
Constant Contact has a dashboard that is simple, clean, and easy to use. From your dashboard, you can easily keep track of what your customers do, show reports, send emails with a drag-and-drop tool, and store their contact information.
Features
Pros
- Create beautiful emails using its drag and drop builder
- Use 100+ email templates
- Easy integration with eCommerce platforms
Cons
- Extracting data is not as intuitive or user-friendly
GreenRope
GreenRope is an all-in-one CRM that helps you get more leads, get more people to know about your business, and make more sales. It’s one of the best CRMs for businesses of all sizes because it’s easy to use. You can keep track of emails, websites, and more in real time with GreenRope.
It gives you a clean dashboard that shows you the pages that convert best, how long people stay on each page, and how many times each page has been viewed. GreenRope is made for people who want a CRM that brings together sales, marketing, and operations on one platform.
Features
Pros
- Mobile app so you stay connected with the CRM
- Shared access for increased team collaboration
- HTTPS and two-factor authentication for security
Cons
- Our problem before GreenRope is that we are a small business with high volume of records
Pipedrive
Pipedrive is a type of CRM software that is one of the easiest to use. It is made to be easy to use and quick to manage and get to your contacts. Its pipeline management feature lets you visualise your entire sales process.
With this great CRM, you can take action, stay organised, and keep your sales funnel under your control. All you have to do is sign in, put your customers’ contact information in the pipeline, and start selling to them.
Features
Pros
- Offers an intuitive interface and deal-driven workflow
- Solid mobile apps plus call and email synchronization
- Helps SMBs keep on top of their CRM process
Cons
- Limited functionality for the price
- No separation between lists of new leads and contacts
ClickUp is one of the best-rated productivity and startup management programmes in the world. It is used by teams in both small and large businesses. With ClickUp, you can organise your accounts with tags, see where your clients are located with the Map view, and set up tasks for each stage of your sales pipeline automatically.
ClickUp
Features
Pros
- Powerful free CRM for startups that lets you have unlimited users
- User-friendly interface with online and Offline Mode
- Make sure your team knows which tasks to work on first with task dependencies
- Give clients accurate project time frames with time estimates
Cons
- Sometimes the servers are down and that can be frustrating
FAQs
Do startups need CRM?
The CRM market is growing quickly, and by 2028, it is expected to be worth $128.97 billion. A good CRM is important for start-ups because it gives them a central place to manage customer relationships and sales processes. This is especially true if they have big dreams but a small budget.
What is the best free or cheap CRM for a startup?
Bitrix24 is a CRM system that gives you everything you need and much more in one place. Check out Bitrix24 and you’ll see why more than 10 million teams have chosen it as the best free CRM for startups.
Is Salesforce free for startups?
Salesforce Essentials is the number one CRM’s app for small businesses. It helps you keep track of customers, sales, and support all in one place. Salesforce for Startups comes with a free trial for 14 days and a 50% discount on an annual subscription to Salesforce Essentials.
Is HubSpot better than Salesforce?
Both platforms have the most important CRM features, like sales forecasting, email marketing, and managing contacts and leads. When it comes to customization, analytics, and advanced features, Salesforce is the best. HubSpot beats Salesforce in terms of how easy it is to use and how cheap its plans are.