Best Free Survey Apps (2024) for creating surveys

165

Survey apps have become necessary for making the whole process of making, sending, collecting, and reviewing surveys or questions faster and easier. Choosing the best poll app can be like looking for a needle in a haystack because there are so many of them out there, each designed to meet different needs. Survey apps are very useful because they can be used for a lot of different things, like online market research, asking for feedback on product features, offline field surveys, making data collection forms, or just checking to see how satisfied customers are. Making polls can be hard because you need to pay close attention to every detail and know exactly what you want the results to be.

A lot of time and money are often spent by organizations carefully crafting polls that meet their goals. But, despite the problems they can cause, polls are very important for running a business. Many important things can be learned from surveys, from measuring how satisfied customers are to finding out how the public sees a company. Because of this, companies should look for ways to use survey tools efficiently and effectively to improve service performance and help them make strategic decisions.

What is a Survey App?

Surveillance is a challenging and time-consuming operation that must be completed. If, on the other hand, you are interested in collecting data and comments from customers, then they are quite important for businesses. A survey app is a digital application that is designed to make the process of administering and recording surveys as simple as possible. Using the appropriate application, you can generate a variety of forms, distribute them to the appropriate recipients, and capture the data without having to get out of your chair.

Best Free Survey Apps Comparison Table

We’ll show you the best poll tools and apps that can help you get feedback from your target audience, figure out what works and what doesn’t, and find ways to make the whole experience better. These free online survey makers can help you learn more about your business by letting you do things like market research, employee participation surveys, and getting feedback from customers and people who have bought your products.

Feature	Zonka Feedback	QuestionPro	Google Forms	SurveyMonkey	Typeform
Question types	Multiple choice, Likert scale, Open ended, Ranking, Matrix, File upload, etc.	Extensive list of question types, including advanced options like branching logic and logic jumps	Basic question types, including multiple choice, dropdown, and open ended	Wide variety of question types, including skip logic and piping	Engaging question types like conversational and pictorial, branching logic
Survey design	Customizable branding and themes	Diverse themes and branding options	Limited customization options	Advanced customization and white-labeling	Visually appealing, conversational style, limited customization
Reporting & Analytics	Real-time data visualization, interactive dashboards, advanced reporting features	Comprehensive reporting suite with data visualization, data filtering, and export options	Basic reporting with limited options for data analysis	Robust reporting with advanced filtering, data exports, and benchmarking	Real-time data visualization, limited reporting features
Collaboration & Sharing	Team collaboration features, shared workspaces	Team collaboration tools and role-based access control	Limited collaboration features	Team collaboration tools, shared workspaces, and HIPAA compliance options	Limited collaboration features
Ease of use	User-friendly interface with drag-and-drop editing	Easy-to-use interface for both creators and respondents	Simple and intuitive interface	User-friendly interface, well-suited for beginners	Visually appealing and engaging interface that can be slightly less intuitive
Mobile responsiveness	Mobile-optimized surveys for any device	Mobile-friendly surveys	Mobile-friendly surveys	Mobile-optimized surveys	Mobile-optimized surveys with a conversational feel

Best Free Survey Apps

Sometimes it’s hard to tell which poll tool does what because there are so many of them. Form builder apps often do similar but not quite the same things, so this is especially true. For those looking to study a product, make their business better, or finally decide if a hot dog is a sandwich, there’s a tool out there that will work for you.

Zonka Feedback

Feature	Description
Customizable Surveys	Tailor surveys to fit specific needs
Multichannel Feedback	Gather feedback via email, SMS, tablets, and more
Real-time Reporting	Instant insights with live reporting and analytics
Offline Surveys	Collect feedback even without an internet connection
Actionable Insights	Identify trends and make data-driven decisions
	Visit Website

Zonka Feedback is the best option if you’re just starting out with surveys or looking for a reliable way to handle a wide range of survey needs. As someone who has tried out a number of survey tools, I can say that this one is flexible and easy to use. It’s easy to make surveys with Zonka Feedback, whether you’re looking for customer feedback, product reviews, leads, or to learn more about the market.

What makes it unique is that it can easily switch between different survey methods, like online and offline ones, throughout the customer journey. No longer do you have to use a bunch of different tools for different survey tasks; Zonka Feedback combines them all into one easy-to-use app.

QuestionPro

Feature	Description
Survey Templates	Access to a wide range of pre-made survey templates
Advanced Analytics	Dive deep into data with robust analytics tools
Mobile Compatibility	Surveys optimized for mobile devices
Collaboration Tools	Collaborate with team members in real-time
Customization Options	Tailor surveys to match branding and needs

The personalization of surveys is taken to an entirely new level with QuestionPro. Despite the fact that it provides typical survey logic, the fact that it supports custom scripting opens up a world of possibilities, particularly for those who are skilled in coding.

One example would be the development of scripts for the purpose of generating question pools, followed by the random presentation of a subset of these questions to the participants. This feature demonstrates QuestionPro’s dedication to exceeding expectations by demonstrating its usefulness for activities such as A/B testing and minimizing survey bias.

Google Forms

Feature	Description
User-Friendly Interface	Intuitive design for easy form creation and responses
Integration	Seamless integration with Google Workspace applications
Collaboration	Real-time collaboration on forms with multiple users
Conditional Logic	Advanced logic to customize form behavior
Analytics	Basic analytics for form responses and trends

Google Forms is a free and very easy to use online form builder from Google that I’ve personally found to be a great tool. I love how well it works with other Google Workspace apps like Docs, Sheets, and Slides. This makes it easy to work together and look at data. Google Forms is my go-to tool for everything from polls to getting feedback because it has so many question types, customization options, and sharing options.

SurveyMonkey

Feature	Description
Customization	Extensive options for personalized survey design
Question Types	Diverse range of question types for comprehensive data
Analytics	Robust analytics tools for in-depth survey insights
Integration	Integration with various third-party applications
Collaboration	Team collaboration on survey creation and analysis

Another tool I’ve used is SurveyMonkey, which stands out for having a lot of useful features and an easy-to-use interface. It’s known for being flexible, with a free plan that only gives you the basics and paid plans that let you use more advanced features like skip logic and branching logic. SurveyMonkey lets you make surveys that look professional to get useful information, no matter if you’re an individual or a company.

Typeform

Feature	Description
User Experience	Sleek and interactive forms for engaging respondents
Conditional Logic	Logic jumps for personalized and dynamic form flow
Integration	Integration with popular apps and tools
Analytics	Basic analytics with real-time response tracking
Mobile Optimization	Responsive design for a seamless mobile experience

Typeform, which I’ve used for personal projects, is different because it focuses on making the user experience artistically appealing and interesting. The way the questions are presented—one at a time—in a casual style really helps people feel at ease. Typeform lets you make interactive surveys and quizzes that keep people interested. It has a lot of customization options and works with many famous tools.

Criteria for Selecting the Best Free Survey Apps

When looking for the best free survey apps, make sure they meet your needs by checking the following:

1. Easy to Use: Look for survey apps that have simple, easy-to-understand layouts and interfaces that make it simple for both survey authors and respondents to find their way around. The app should make it easy to make surveys by using drag-and-drop builders or themes that are already made.
2. choices for Survey Design: Think about the app’s many choices for survey design and customization tools. Make sure the app can handle different types of questions (like multiple choice, open-ended, rating scales, etc.) and lets you change the themes, colors, and logos to fit the look and feel of your business.
3. Distribution Channels: Look at the survey app’s approved distribution channels, such as email, social media, website embedding, and mobile apps. Look for apps that can be distributed in a number of different ways, so you can reach your target group through a number of different channels.
4. Response Collection: Think about the tools and features that can be used to collect poll responses, such as tracking responses in real time, setting up automatic email alerts for new responses, and giving people the option to respond anonymously. Make sure that the app has strong data collection features so that you can get feedback quickly.
5. Data Analysis and Reporting: To look at survey results and get useful information, look for survey apps that have advanced data analysis and reporting tools. For properly analyzing survey data, tools like customizable reports, filtering and segmentation choices, and the ability to export are necessary.
6. Integration Capabilities: Check to see if the survey app works well with other platforms and tools that your company uses, like project management tools, CRM systems, and email marketing software. You can improve processes, transfer data automatically, and use survey data in more than one system by integrating them.
7. Data Security and Privacy: Choose survey apps that put data security and privacy rules like GDPR, CCPA, and HIPAA at the top of their list of priorities. Make sure the app encrypts data while it’s being sent and while it’s being stored, and that it has privacy-protecting tools like respondent anonymity and data anonymization.
8. Customer Support and Resources: Look at how much customer service the poll app provider offers and what resources are available. To help users with making, deploying, and analyzing surveys, look for apps that have responsive customer service, online help tools, tutorials, and knowledge bases.

Questions and Answers