Table of Contents
Let’s take a trip back in time to a period in which there was a surge in the introduction of new brands, which in turn ushered in an era of economic expansion and prosperity all over the world. During this time period, businesses such as restaurants and retail establishments had a difficult obstacle, which was keeping track of and analyzing their daily sales. Even if the owners of the companies had a ballpark estimate of the total transactions their companies conducted, the implementation of Point of Sale (POS) billing software would have completely transformed their business operations.
You did read that sentence correctly! Moving forward in time to the year 1973, IBM made history by introducing the very first computerized point-of-sale (POS) system to be used in India. This innovation marked a key milestone in the field of business management by making the process of checking out more straightforward and enhancing the efficiency of transactions. Nonetheless, it became abundantly clear that companies necessitated a system that was both more extensive and interconnected, with the ability to monitor every facet of their operations.
Now, enter the tremendous improvements that have been made in the technology of billing software. These advancements were revolutionary because they started to influence the environment in a positive way, which is why they were so important. They made it possible to take a holistic approach to managing corporate operations and provided solutions that went well beyond the simple execution of financial transactions. This made it possible for them to allow a 360-degree approach.
What is a Point of Sale System?
Simply put, the point of sale (or cash register) is the location within your retail establishment at where your clients make their payments for the goods and services they have obtained from you. On the other hand, a point-of-sale (POS) system is a piece of hardware or software that helps your firm make sales by keeping track of the transactions. The functionality of today’s point-of-sale billing software goes well beyond simply logging transactions.
The developments in technology have made it possible for smaller companies to maintain a competitive advantage over larger firms in their market and to continue to expand. It is now possible to manage customers, add discounts or offers, add extra items or services, manage inventory, and use reward program integration, among other things. How is it possible for a small firm like yours, which is in the retail or restaurant industry, to avoid using software that offers several benefits that can increase sales?
Best POS Systems in India Comparison Table
Consider your needs and budget before picking a POS system. Shopify POS is a robust, feature-rich POS system. RanceLab is budget-friendly. Torqus POS is a good inventory management system. Lightspeed POS integrates with accounting software. PetPooja is a good pet industry-specific POS system.
Shopify POS | RanceLab | Torqus POS | Lightspeed POS | PetPooja | |
---|---|---|---|---|---|
Cloud-based | Yes | Yes | Yes | Yes | Yes |
Omnichannel | Yes | Yes | Yes | Yes | Yes |
Inventory management | Yes | Yes | Yes | Yes | Yes |
CRM | Yes | Yes | Yes | Yes | Yes |
Payment processing | Yes | Yes | Yes | Yes | Yes |
Reporting and analytics | Yes | Yes | Yes | Yes | Yes |
Pricing | From $29/month | From $99/month | From $129/month | From $69/month | From $79/month |
Free trial | Yes | Yes | Yes | Yes | Yes |
Website Link | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website |
Best POS Systems in India
Though they handle sales, the best point-of-sale (POS) systems do more. The best systems also come with software that makes your daily tasks easier by combining tools like scheduling employees, customer loyalty programs, and product tracking into a single, sleek platform. However, how do you know which one will work best for you?
Shopify POS

Feature | Description |
---|---|
Multi-channel Selling | Sell in-store, online, and on social media from one POS |
Inventory Management | Easily manage your product inventory and restocks |
Secure Payment Options | Accept a variety of payment methods securely |
Customer Data Capture | Collect customer information for marketing and insights |
Customizable Receipts | Personalize receipts and promote your brand |
Shopify POS is a flexible point-of-sale system that interfaces without any complications with the widely used Shopify e-commerce platform. It gives companies the ability to manage in-store as well as online sales, inventory, and customer data from a single dashboard. It is a comprehensive solution for organizations in the retail and restaurant industries, boasting features such as straightforward product catalog management, safe payment processing, and support for hardware peripherals.
The Good
- Integration with Shopify e-commerce platform
- User-friendly interface
- Versatile multi-channel selling capabilities
The Bad
- Transaction fees for non-Shopify payments
- Advanced reporting options may require add-ons
RanceLab

Feature | Description |
---|---|
Restaurant Management | Complete restaurant management solutions |
Billing and POS | Point-of-sale billing and order management |
Inventory Control | Track and manage inventory efficiently |
Staff and Payroll | Manage staff, attendance, and payroll |
Customer Loyalty | Reward loyal customers and manage feedback |
Within the hotel and food service industries, RanceLab is a well-known and respected brand name. Their point-of-sale software provides a comprehensive solution for the management of eating establishments such as restaurants, bars, and cafes. Order management, inventory control, and extensive reporting capabilities are some of the features that are included, which help to streamline operations and improve customer experience.
The Good
- Specialized restaurant management features
- Extensive inventory control options
- Integrated staff and payroll management
The Bad
- Primarily focused on the restaurant industry
- May not be suitable for retail businesses
Torqus POS

Feature | Description |
---|---|
Order Management | Efficient order taking and kitchen order management |
Inventory Control | Comprehensive inventory tracking and stock control |
Loyalty Programs | Create and manage customer loyalty programs |
Reporting and Analytics | Access detailed business insights and reports |
Multi-Location Support | Suitable for businesses with multiple outlets |
The Torqus POS is a complete management solution for restaurants and foodservice establishments. It provides services to a diverse array of dining locations, from casual cafes to upscale bistros and all in between. As a result of its capabilities, which include order administration, billing, inventory management, and analytics, it is an excellent option for organizations operating in the foodservice industry.
The Good
- Strong focus on order management
- Robust inventory control and reporting
- Scalable for multi-location businesses
The Bad
- May not be as feature-rich for smaller businesses
- Customization options may be limited
Lightspeed POS

Feature | Description |
---|---|
Retail and Restaurant | Tailored solutions for both retail and restaurant |
Inventory Management | In-depth inventory tracking and stock alerts |
Customer Management | Detailed customer profiles and marketing tools |
Sales Analytics | Sales insights and reporting for data-driven decisions |
Integration Options | Connect with various third-party apps and services |
Lightspeed POS is able to supply businesses in the retail and restaurant industries with a system that combines point-of-sale and online shopping capabilities into a single package. It offers smooth inventory management, efficient management of customer connections, and robust analytics that can be used to boost sales and increase customer engagement.
The Good
- Versatile for both retail and restaurant businesses
- Advanced inventory and customer management
- Extensive integration options
The Bad
- Pricing may be on the higher side
- Learning curve for some advanced features
PetPooja

Feature | Description |
---|---|
Restaurant POS | Specialized point-of-sale for the restaurant industry |
Order and Billing | Streamline order processing and billing operations |
Table Reservation | Manage table reservations and customer seating |
Kitchen Display System | Efficient kitchen order display and management |
Loyalty and Feedback | Create loyalty programs and gather customer feedback |
PetPooja is a point-of-sale (POS) and restaurant management system that is designed to meet the specific requirements of the hospitality business. It makes the processing of orders, billing, managing inventory, and other tasks much easier, making it possible for restaurants of any size to run more efficiently and provide superior experiences to their patrons.
The Good
- Specifically designed for restaurants
- Simplifies table reservation and kitchen order display
- Loyalty and feedback tools for customer engagement
The Bad
- May not be suitable for non-restaurant businesses
- Limited features for retail operations
Key Features to Consider for POS Systems in India
When choosing a Point of Sale (POS) system for an Indian business, it’s important to think about a few key features and functions that are unique to the Indian market and the needs of Indian businesses. These are important things to think about:
- GST Compliance: India’s Goods and Services Tax (GST) system is complicated, with many tax rates and rules that must be followed. Your point-of-sale (POS) system should be able to calculate GST, make GST-compliant invoices, and give you information that can help you file GST.
- Support for Multiple Languages: India has a lot of different languages, including many regional languages. To serve more people, make sure that your point-of-sale technology can handle more than one language.
- serve for Multiple Currencies: If your business has customers from other countries, it may be necessary to serve more than one currency. With this option, you can accept payments in different currencies and show prices in the currency that your customers prefer.
- Inventory Management: Businesses in India need to be able to handle their inventory well. To find the best point-of-sale (POS) system, look for one that lets you handle stock for multiple locations and track inventory in real time.
- Integration with Payment Gateways: To make sure transactions go smoothly and safely, make sure the point-of-sale system works with famous payment gateways in India, such as UPI (Unified Payments Interface), mobile wallets, credit/debit cards, and net banking.
- Offline Mode: In some parts of India, connecting to the internet can be spotty. If your point-of-sale system has an offline mode, you can still handle transactions even when the internet is down. When the connection comes back online, you can sync the data.
Making the Right Choice for Best POS Systems in India
Your company in India needs to give careful attention to a wide range of aspects before choosing the ideal POS (Point of Sale) system for its operations. The following instructions and pointers will assist you in making the best decision:
- Recognize the Requirements of Your Company: To get started, you need determine the unique requirements of your company. Think about things like the kind of your company, the scale of your customer base, the number of people on your team, and the volume of your sales.
- Allocation of Resources: Establish a spending limit for the point-of-sale system. Keep in mind that the cost of a point-of-sale system can include additional fees for hardware, software, installation, and ongoing training.
- Do some investigating and contrast: Conduct research on the various point-of-sale system providers in India. Think on things like the features, the reputation, the customer support, and the reviews from other customers.
- Identify Important Characteristics: Create a list of the most important aspects that your company requires. Please refer to the list of important characteristics that was provided in the prior response. Think about which aspects are absolutely necessary and which ones would be wonderful to have.
- Evaluate How Easy It Is to Use: The ease of use is a very essential factor. Your employees should have an easy time picking up and utilizing the new system. Make a request for a demonstration or test version to determine whether or not it meets your requirements.
- Compliance with the GST: Check to see that the point-of-sale system complies with the Goods and Services Tax (GST) and is able to efficiently manage Indian tax obligations.
Questions and Answers
What percentage of the market does Square have for point-of-sale systems? In the market for point-of-sale systems, Square has a market share of 27.65%. In the field of point-of-sale systems, Square faces competition from 229 other technologies. Toast, with a market share of 22.84%, Lightspeed, with a market share of 7.73%, and First Data, with a market share of 6.22% are the major rivals to Square’s pos-systems solution.
As of the first quarter of 2021, HDFC Bank held the greatest market share for point-of-sale terminals, with approximately 19 percent of the total. The State Bank of India came in second place, ahead of this particular private sector bank, with approximately 16 percent as of that quarter.