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Use the search box in the taskbar and search for “troubleshoot”. In the results, you should see an option that says Troubleshooting Settings. Select this.
In the next window, look at Get Up and the Running section for the option that says Playing Audio and select it. Then select Run the Troubleshooter.
A new troubleshooter icon will open up on the taskbar. Select it to open the new window. You will now have the option to troubleshoot different types of connected speakers, including built-in speakers and headphones. In most cases, you’ll want to choose your default speakers, but you can customize them for your device. Select Next when finished.
Let the troubleshooter run and see what it has to say. The troubleshooter can offer advice on how to improve sound quality or pinpoint issues with drivers that need attention. Try what it suggests to see if it helps solve your problem!
Windows 10, like all modern operating systems, is constantly updated with new fixes and improvements – especially for Insider Program users. Sometimes all it takes to fix a sound issue is a simple driver update, but sometimes it takes a little time. The required driver update may not appear right away, so you should be patient.
So far, the 2020 updates for Windows 10 have caused a multitude of sound issues, including audio that just doesn’t work and third-party app audio that’s too low to use properly.
If one of the recent Windows updates has caused sound issues like these, you should first look at the volume mixer and see if anything has changed. Look at the taskbar and you’ll see a speaker icon on the right. Right-click and choose Open Volume Mixer. Check your sliders, especially for any third-party apps, and make sure they look normal. Some of the sliders may have been lowered too low and will need to be adjusted to correct their volume.
click on the small Up Arrow in the lower right corner of the screen, next to the clock and calendar.
Right-click on the small speaker icon and select Open Sound Settings.
In the settings menu, look for the top input that says Choose your output device. Use the drop-down menu to verify that the correct device is selected, whether it’s speakers or a set of headphones connected. While you’re there, make sure the volume isn’t at zero.
Open the start menu and search for “device manager”. Click on the relevant result.
Inside Device Manager you will see a list of icon choices. Choose sound, video and game controllers. If you have a sound card, it will show up there.
Open the sound card by double clicking on it, go to the Driver tab and look for the Update Driver option. This will start an automatic Windows search to find driver updates and download them.
After the update is complete, reboot and see if the audio now works.
Search for “services” in the search box and select the Services app.
The new window will show a long list of services in Windows 10. Scroll down to specifically locate Windows audio. Right click on Windows Audio and choose Restart from the available options.
When the reboot is complete, go through the Services again – do the same for Windows Audio Endpoint Builder and Remote Procedure Call. Resetting these three together can help fix problems your audio may have encountered.
Open Device Manager again and find the audio driver as if you were updating it.
Right-click on the driver and choose Update Driver.
This time, however, instead of letting Windows look for it automatically, select Browse my computer for driver software.
Then select Let me choose from a list of device drivers on my computer. This will bring up a list that will include High Definition Audio Device. This is the Windows 10 generic driver. Select and install it to see if this restores your sound.
Open Cortana by clicking its icon in the Windows search bar and selecting the Cog Settings icon in the lower left corner.
This will give you several toggle options to control what the voice assistant can do. Make sure the option for Cortana to hear Hey Cortana commands is turned on. If she’s not listening, her voice commands won’t work. If you have a microphone and the Cortana settings are correct, but the smart assistant still can’t hear you, it’s worth checking your recording device settings.
To do this, click on the Up Arrow in the lower right corner of the screen, next to the clock and date.
Right-click the Audio icon (looks like a speaker with sound waves coming from it) and select Open Sound Settings.
In the Input section of the settings page, make sure the chosen microphone is selected. Double-check the volume settings by clicking Device Properties and going to the Levels tab. They must be set to at least 50, but anything from there. up for 100 is fine.
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Fix ‘Audio Not Working’ Issue on Windows 10 – Guide
These days, Microsoft rarely attaches importance to improving the hardware compatibility of the Windows 10 operating system. Therefore, most device drivers are pre-installed or shipped via feature updates. Without a doubt, this led to a seamless experience for users. Still, from time to time, there are users who complain that the audio stops working after a Windows 10 upgrade or have problems with other components.
Due to conflicts between external hardware and Windows software, especially third-party hardware, Windows users may hear muffled audio in Windows 10. Here we explain how to fix the audio problem in Windows 10.
Follow these steps to fix Windows 10 audio
Run the audio troubleshooter
Keep checking your updates
Check the volume sliders and make sure your system is fully up to date
Check your output device
Update sound card drivers
Restart audio services
Use a generic high definition audio device driver
Fixing Cortana and Microphone Issues
Final note
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