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Fix ‘Google Duo isn’t Work­ing’ Issue on iOS and Android

by Tech Desk
by Tech Desk

This guide is about Fix ‘Google Duo isn’t Work­ing’ Issue on iOS and Android. So read this free guide, Fix ‘Google Duo isn’t Work­ing’ Issue on iOS and Android step by step. If you have query related to same article you may contact us.

Fix ‘Google Duo isn’t Work­ing’ Issue on iOS and Android – Guide

Google Duo is a video/audio calling app that helps people talk face to face and has the ability to make a group call with up to 12 participants at the same time, and is available for free for Android and iOS devices. During this Covid-19 pandemic, Google Duo is able to help people connect with their friends and loved ones, but sometimes they face the problem of Google Duo not working for various reasons as people get stuck in environments closed during blocking, which led to an increase in application usage.

The article below contains the various fixes that will help you resolve common issues with Google Duo not working on your mobile device, regardless of operating system.

How to Fix Google Duo issue not working on iOS and Android

Restart your device

  • One of the most basic methods that more often than not fixes most problems. If you haven’t reset your device, now is the perfect time to do so. So go ahead and reset your device. Once finished, open the Google Duo app and see if the problem that isn’t working has been fixed or not.

    • Check your internet connection

  • Well, it’s no hidden secret that the app requires decent and continuous network connectivity. Any drop in the network and you are doomed to face problems. So make sure the internet is up and running. if you are experiencing network issues, try changing the mode from WiFi to Packet Data or vice versa.

    • Update the app

  • It is always recommended to run the latest version of any application. If an update is available, please do so immediately.
  • Once updated, launch the app and check whether the Google Duo not working issue has been fixed or not.

    • Disable Data Saving

  • Then go to the Duo app on your iOS or Android device and tap the overflow icon located in the upper right corner. Select Settings from the list, followed by Call settings. Now make sure the data saving mode toggle has been turned off if you don’t do it right away.
  • Likewise, Android users should also check that the device’s data saving mode has also been turned off. To do this, go to Settings on your device and tap Network & Internet. Within that, tap on the Data Save option and disable the key, if enabled. This should solve the Duo working issue.

    • Grant the necessary permissions

  • If you are an Android user, please follow the steps below: 1-Go to Settings on your Android device.2-Then tap Apps & Notifications followed by App info.3-Now search for Google Duo and within it, tap on Permissions.4-Make sure the required permissions fall into the Allowed section.
  • If you are an iOS user, open the Settings menu and tap Google Duo. Now check whether all mentioned permissions have been enabled or not. Once granted, the Duo not working issue should have been fixed.

    • Clear cache and data

  • Go to the Settings page and tap Apps & Notifications.
  • Now tap App Info and search for Google Duo.
  • Within that, tap on the Storage and Cache option.
  • Finally, tap Clear Storage (Clear Data). There is no need to clear the cache, as clearing the data will also clear the cache.
  • Once that’s done, launch the app and see if the Google Duo problem that doesn’t work has been fixed or not.

    • Reinstall the app

  • Open the Settings menu on your device.
  • Go to Apps & Notifications and tap App info.
  • Next up, look for the Google Duo app.
  • Within that, tap Uninstall. In the confirmation dialog that appears, tap Uninstall.
  • Now download the app to your Android or iOS device. Launch it now and the problem should no longer be there.

    • Final note

    I hope you like the guide Fix ‘Google Duo isn’t Work­ing’ Issue on iOS and Android. In case if you have any query regards this article you may ask us. Also, please share your love by sharing this article with your friends.

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