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This article will show you how to Fix Microsoft Store Error Code 0x80131500. When you try to open the Microsoft Store in Windows 11 or 10, do you keep getting an error message 0x80131500? We’ll show you how to fix that in every way possible. There are a lot of Windows Store error codes, and there are a lot of things you can do to stop your apps from downloading or updating. The Store is a useful part of Windows 11, and 10, and it works the same way as the stores on smartphones. Users have noticed, though, that the errors happen at random and for no clear reason.
The 0x80131500 error code from the Microsoft Store can happen for a number of reasons. For example, you might have a bugged Microsoft Store installation, network settings that don’t work well together, or a corrupted user profile. Users can download and update apps for their Windows PCs from the Microsoft Store. Even though Error Code 0x80131500 shows up when you try to open Microsoft Store, which is a good feature of the Windows operating system, there are times when it doesn’t work right. In this latest part of our troubleshooting series, we’ll talk about how to Fix Microsoft Store Error Code 0x80131500.
Clean Windows Store cache
- Click the Win key + R, type WSReset.exe in the run box, and press Enter.
- When both the Command Prompt and the Windows Store window open at the same time, it means that the cache has been cleared.
- Now you have to restart your PC, go to the Windows Store, and try to update or download an app you like.
Run SFC and DISM
You can use these tools to find and fix problems with Windows system files and images. To do that, you need to open Command Prompt as administrator:
- Type cmd into the search box in Windows.
- Right-click on the search result for “Command Prompt” and choose “Run as administrator.”
- In the new window, type and hit Enter on the following command:
sfc /scannow - When the scan is done and the results are shown, restart your computer and see if that helped. If nothing was found or Windows couldn’t fix the file corruption, run the following scans (press Enter after each one):
- dism /online /cleanup-image /scanhealth
- dism /online /cleanup-image /checkhealth
- dism /online /cleanup-image /restorehealth
Sign out of your work or school account
Users have always been able to fix the error once they figured out that the problem was with their Microsoft accounts that were linked to the app. For example, you might not be able to use Microsoft Store if you are using your work or school computer at home or vice versa. Most problems can be fixed by switching to a different account or making a new one. First, use a different account that you already have:
- Launch the MS Store app.
- Click on the picture of your user account, then click the user account you want.
- Click Check out.
- Now, click on the Sign In button.
- Pick Use a different account > Account from Microsoft > Continue.
- Enter your login information to get in. If you don’t have another account, move on to the next solution.
Enable SSL and TLS protocols
Sure! Here are the steps with the important words highlighted in bold:
- Pressing Win + R will bring up the Run window.
- Copy and paste inetcpl.cpl, then click OK or press Enter.
- Go to the Advanced tab in the Internet Options window.
- Scroll down until you see “Security.”
- Here, you can turn on these protocols:
- SSL 3.0
- TLS 1.0, TLS 1.1
- TLS 1.2
- Click “Apply,” then “OK.”
Reset your regional settings
- Select Time & Language from Settings.
- After that, go to Region & Language and click Add a Language under the Language heading.
- Pick English (United States) or English (United Kingdom).
- After that, click on Options and then click on Download.
- When you’re done, go back to the page before this one and choose Speech.
- Under Speech-language, choose the language you already chose (English (United States)/(United Kingdom)) and then close everything.
- Last, restart your computer.
Create a new user account
- Go to Settings, then Accounts, and then Family & other users.
- Scroll down until you see “Other users.”
- Click on Add another person to this computer.
- Choose “I don’t have this person’s sign-in information” and then “Add a user without a Microsoft account.”
Run Windows Store Apps troubleshooter
When problems happen, troubleshooters are great tools to use. Even if they can’t always fix the problem on their own, they can always point you in the right direction.
- Right-click on the Start button and choose Settings.
- Choose Security and Updates.
- Choose Troubleshoot from the list of choices on the left.
- On the left should be a list of all the ways to fix problems. If it doesn’t, click More Troubleshooters.
- Click Run troubleshooter after choosing Windows Store Apps.
What Are the Causes Behind the Error Code 0x80131500?
Here are some reasons why the page might not load in the Microsoft Store app.
- Your computer isn’t able to connect to the internet.
- Microsoft Store files that are broken or missing.
- Your version of the Microsoft Store is out of date.
- The date and time on the system are not in sync.
Now you know what might have caused the error code. Let’s get right into the ways to fix the Microsoft Store app so it works like it should. If you want to know more information about this visit official Microsoft support site.