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You’re driving along when all of a sudden, ‘Google Map Not Working’. Either the app is crashing, it’s taking you in the wrong direction, or Google Maps just can’t find you a good route. Google Maps is a service for making maps on the web that was made by Google.
It helps you get where you need to go by giving you aerial photos, street maps, route planning, real-time traffic information, and a lot more. It has a lot of fans all over the world. In 2020, more than 1 billion people used Google Maps every month.
But some of them who use Google Maps on Windows PC have said that Google Maps doesn’t work right in Chrome browser. They say that when they click “Directions,” neither the 3D function nor the “street view” function starts.
Google Map Not Working On Android

Disable Wi-Fi Only Mode
Most likely, you’ve been in a situation where the Maps app wasn’t showing your real-time location. This could happen if you have set your phone to only update when you’re connected to Wi-Fi. If you turn on the Wi-Fi-only mode, Maps will only download new data when you’re connected to a Wi-Fi network. If you are using cellular data, it won’t work.
- Open Google Maps and tap the profile picture and select Settings.
- Turn off the Wi-Fi only option.
- Close Settings and go back to the main Maps screen.
- Once done, you can use Google Maps. This will now start to use your mobile data, so make sure you’ve got a big enough data allowance if you use the app heavily.
Clear Cache and Data of Google Maps
If you can’t figure out why your Google Maps GPS isn’t working, try clearing the app’s cache and data. If you don’t know, cache is a place on your device where temporary files are kept. Even though it’s only a short-term fix for Google Maps problems, it’s worth a shot. Don’t forget that the cache can get full and cause the same kind of problem. That’s why you should clean them regularly (in a few weeks or months).
- Go to the Settings menu
- Tap on the Apps
- Now, tap on Google Maps
- Next, tap on Storage
- Now, you’ll see the clear cache and clear data on the bottom of the screen, make sure to tap both the options.
Enable High Accuracy in Location
If you want Google Maps to work as well as it can, you should try turning on the “high accuracy” setting. This is because it helps Google Maps get a better idea of where you are. Remember that using this method can cause your Android phone to lose a lot of power if you try it. But you have to turn this feature on when Google Maps isn’t working right.
- Open the notification tray and keep holding the Location icon
- As soon as the page appears, tap on the Advanced Location settings
- Next, tap on the Google Location Accuracy and toggle the switch ON
Check your Internet Connection
Google Maps needs a good internet connection to work, and the problem might keep happening if the internet connection is very slow or if there is no internet access at all. If you’re using “mobile data,” try turning it off and then turning it back on after moving to a place with better network coverage, i.e. where the network connection is stable.
If that doesn’t work, turn on and off “flight mode” and then try to open Google Maps again. If there is a Wi-Fi hotspot nearby, you should use that instead of your mobile data. You can also save area maps by downloading them from Google Maps. So, if you can’t connect to the internet because there isn’t enough signal, you can easily use Google Maps offline.
Check Location Settings
Before moving forward, make sure to enable GPS from the quick access menu.
- Open Settings on your phone and navigate to Apps.
- Tap on App permissions under permissions.
- Under the App permission tap on Location permissions.
- Now make sure Location permission is enabled for Google Maps.
Factory Reset Your Phone
- Open Settings on your smartphone.
- Search for Factory Reset in the search bar or tap on Backup and reset option from the Settings.
- Click on the Factory data reset on the screen.
- Click on the Reset option on the next screen.
Download an Older Version of Google Maps
- First, Uninstall Google Maps from your Android Phone.
- Download an older version of Google Maps from websites such as APKmirror.
- In order to install the .apk files from third-party sources, you need to give permission to install apps from untrusted sources.
- Finally, install the Google Maps .apk file and see if you can open Google Maps without any issues.
GOOGLE MAP NOT WORKING ON iPhone/iPad
Update your iPhone
Like other apps, Google Maps might not work if the version of iOS on your iPhone is out of date and doesn’t meet the requirements of the version of Google Maps you installed, which is based on a more recent OS.
So, updating the iOS version on your device makes sure you get the new updates you need to run the new features of an updated Google Maps. Also, each new version of iOS is better than the one before it. So, even if there are bugs that make Google Maps not work, an iOS update might fix the problem.
Make Sure Time Zone is correct
- Go to Settings App
- Tap General
- Click Date & Time. Next, Turn Set Automatically toggle ON/Green.
- I highly Recommend If possible, Use Set Automatically.
Enable Location for Google Maps
Google Maps won’t move on my iPhone while I’m driving? Did you turn off location services for Google Maps by accident or forget to turn them on? Location access is often the reason why Google Maps doesn’t work. Follow the steps below to give access to your location.
- Open Settings > Privacy & Security on your iPhone.
- First, make sure Location Services is turned on.
- Second, scroll down to find and tap on Google Maps.
- Select the Always option under Allow Location Access, and toggle on Precise Location.
Reinstall or Update Google Maps
If Google Maps doesn’t work on your iPhone, it’s because there’s something wrong with the app itself. You can fix this by deleting and reinstalling the app, or you can check to see if there are any updates. Open your iPhone’s App Store and look for Google Maps. If there is a button next to it that says “Update,” tap it to install.
Updates usually fix bugs and other problems. To reinstall Google Maps, press and hold the icon for a while, and then choose Remove app from the list of options that comes up. You can now get Google Maps and use it again.
Reset Network Settings
- Go to Settings > General > Transfer or Reset iPhone.
- Choose Reset > Reset Network Settings.
- Enter you lock screen passcode and tap on the option again for confirmation.
Make sure Location Services is turned on
- Open your setting tab and find privacy settings.
- Tap location services.
- You need to ensure this button is on. If it is not on, then turned it on.
- Scroll down to your list of applications before reaching Google Maps, then tap on it.
- On the next page, pick either the “While Using the App” option or “Always” option.
Google Maps if It’s Not Working on Chrome/PC

Visit Chrome in Incognito Mode
You just need to click the three-dot icon to open the menu and select New incognito window. You can also press Ctrl + Shift + N in Google Chrome to open a new tab in incognito mode quickly. In the new window, you can open your Google Maps and check if it works properly. If Google Maps doesn’t work still, you should move on to the next fix.
Uninstalling the Great Suspender extension
- Click the action button (top-right corner) and go to More Tools > Extensions.
- Inside the extensions tab, find The Great Suspender Extension and click on Remove to get rid of it.
- Restart your Chrome browser and see if the issue has been resolved.
Sign Out of your current Google account
- On your browser, open Google’s website.
- Choose your account button on the top right corner.
- Here, you can see the sign out option.
- Click on “Sign out.”
- Now, check if the problem is resolved.
clear cache data and cookies
- Open your browser and click on the Menu icon
- Choose “Settings“
- Select the “Advanced” option.
- Click on “Clear browsing data.”
- Choose “All time” for the Time range.
- Select the boxes beside Cookies and other site data and Cached images and files.
- Click on “Clear data.”
- Check if the error is still present.
Reset your browser
- Go to Menu > Settings.
- Select the Advanced option.
- Under the Reset and clean up section, choose the “Reset settings.”
- Then, choose the “Reset” button.
- Check if the problem is resolved.
Google Maps if It’s Not Working on Mac
Disable WebGL via Metal in Safari
- First, we will enable the Develop menu. If you have already enabled this (meaning you see the Develop menu in the top safari menu bar), skip this and move to the next step. If you do not see the Develop option, follow these steps:
- With Safari open, click on Safari, then Preferences, then select the Advanced tab.
- Select the “Show Develop menu in menu bar” box. Exit Safari preferences. Now you will see the Develop menu.
- With Safari open, from the top menu bar, click on Develop and select Experimental Features.
- Find “WebGL via Metal” and uncheck it.
- Now restart Safari and try opening Google Maps.
Try Refreshing your Browser
If you’re using Google Maps on a Mac and see a black screen, the first thing to do is to refresh the page. The problem may be with the server. Try reloading the page once, and then see if the problem is still there. To reload the page, you can either click the reload button to the right of the URL bar or press Command + R.
Restart your Apple Silicon based mac
- Shut Down your mac by pressing and holding power on/off button till you see the Apple logo.
- Wait for a few seconds and then press and hold power on/off button until the Startup option appears.
- Select your Startup Desk.
- Press and hold the Shift key and click continue.
- Click “continue in safe mode” while holding the Shift key.
- Wait until the login window appears, then enter your Credentials.
- Try installing the update.
- Get out of Safe Mode by restarting your mac by going to Apple Menu > Restart.
Update your Mac
Also, it can be any issue unless the hardware is first. You have to check for pending software updates. Most of the problems are caused due to a lack of up-to-date software. Try updating your computer. To check your current version of your mac,
Click the Apple menu > Select About this mac > Click Software Update. To update your mac go to System Preferences > Software Update. Your macOS updates also include Safari updates.
If you know more details about this, than you can check on official website.
FAQ
Why has my Google Maps stopped working
First, close the Map app in the section for multiple windows and start Google Maps again. If that doesn’t work, turn your phone off and on again. If the problem keeps happening, you can try clearing the Google Maps app’s cache. Go to Settings > Apps > Google Maps and tap “Clear cache data” to do this.
How do I restart Google Maps
Go to the programmes manager. If you press the options button (at the bottom left of the screen), a menu will appear. Click the Reset preferences button. Press the Reset applications button after reading the warning message.
How do I enable Google Maps in Chrome
- When asked to share your location, choose Allow or Allow location access.
- You might find “Show your location” instead.
- If the blue dot appears and shows your location, then Maps already has location permission in your browser.
Why does Google Maps crash on Chrome
Maps make Google Chrome freeze. If you use Google Chrome to show your PRTG maps as web pages, your web browser might crash often. This error happens because of a memory leak in Google Chrome that happens when hardware acceleration is used. Chrome crashes when it runs out of memory, which happens at some point.