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If you have a media player that can play the file and the file is in good shape, you should not have any trouble playing it. This isn’t always true, though. Sometimes, the codec used in the video file might not work with the media player, or the video file might be corrupted. In these situations, the file won’t play as expected, and you might see error messages like “0xc00d36e5” or “0xc00d1199,” among others.
In this article, we talk about the error “0xc00d36e5” in detail and suggest some ways to fix it. When you play certain videos in Windows Media Player, you may see this error. Some of the most common reasons for this error are corrupted drivers, corruption in your system, or corruption in the video file you are trying to play. Now, let’s look at some simple ways to fix this error.
[Fixed] 0xc00d36e5 Error in Windows
Change the drivers
The hardware and the operating system can’t talk to each other without a driver. But the drivers could become out of date, which could cause problems between the hardware and the software. So the videos that could be played before can’t be played anymore. To update the drivers, follow the steps.
- Type Device Manager into the search bar and look for it
- Click on Display adapters in the second step.
- Find the driver you want to update for the device.
- After clicking Properties, click Driver.
- Click on Update Driver
Change the format of the video file to a different file format
As we already talked about how the different codecs don’t work together in the first method. Sometimes the media player you’re using might not be able to play a certain type of file. making them impossible to play. Changing the file format of the video file that won’t play is the easiest way to fix this problem. For example, if the video is in AVI format and won’t play, try changing it to MP4 or another format.Here’s how to change the way a video file is saved.
- Start VLC Player first and foremost.
- Next, click on “Media.” Now, from the drop-down menu, choose Convert/Save.
- Click “Add” and find the video file you want to convert.
- Next, choose M4V or another similar video format from the Format drop-down menu.
- Choose the file you want to save to, then use the Browse option to run the file name.
- Click the Start button to start changing video files that won’t play to a different format.
Clean Boot on Your PC
- In the Run window, type msconfig to open the System Configuration window.
- Under the General tab, choose “Selective startup.”
- Check the boxes next to Load system services and Use original boot configuration.
- On the Services tab, check “Hide all Microsoft services” and click “Disable all.” Last, click OK to confirm, and Windows will restart.
Run a SFC Scan
- In Windows 10, press the shortcut key Windows Key + X.
- Click Command Prompt (Administrator) to open a Prompt window with administrator privileges.
- Type this line into the Command prompt and hit the Return button:
- DISM.exe /Online /Cleanup-image /Restorehealth
- Then, in the Command Prompt, type sfc /scannow and hit Return to start the System File Checker scan.
- If a Command Prompt message says, “Windows Resource Protection found corrupt files,” restart Windows 10 when the SFC scan is done.
Update Your Video Drivers
- Type “device manager” into the search box on the taskbar, and then click on “Device Manager.”
- Pick a group to see the names of the devices. Right-click on the device you want to update once you’ve found it.
- Select Search automatically for driver software updates.
- Lastly, select the Update Driver.
Start your PC in Safe Mode
- Open Settings in Windows 10
- Choose Update and Security > Recovery.
- Select “Restart now” under “Advanced startup”
- After the PC restarts and you see the “Choose an option” screen, go to Troubleshoot > Advanced options > Startup Settings > Restart
- After your PC restarts, press 4 or F4 to start it in Safe Mode.
What is causing the 0xc00d36e5 error
We looked into this problem by looking at different user reports and the most common ways to fix this error message. As it turns out, this error message could be caused by more than one thing. Here is a short list of things that could cause this error message when you try to open a video file:
Final Words
So here we conclude our article on How to Fix 0xc00d36e5 Error in Windows. There are different ways to fix the error code 0xc00d36e5 that shows up when you try to play a video on a Windows computer. You can choose to use software to fix your video file, change your computer’s settings, update your PC drivers, run SFC scan and DISM command, or remove any third-party applications. Methods like SFC scan or changing the computer settings require some technical knowledge, but a video repair utility like Stellar Repair for Video is the easiest way to fix the problem. You can fix any problems with the file, get rid of error 0xc00d36e5, and get your videos to work again, all without much trouble.