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When trying to watch a video on a self-hosted video content website, users will receive the “Error loading media: File could not be played” error. The problem is most noticeable when trying to open a file in an unsupported format with JW Player. The error is usually triggered when the JW Player is asked to load a.wmv or.mov video that does not use the H264 video codec. If you’re currently experiencing this problem, you should first determine whether it’s a problem with your media player or a problem with your browser. You can easily accomplish this by opening the same URL in a different browser. If you keep getting the same error, you can probably assume that the problem is out of your hands.
In this case, you should contact the web administrator of the relevant website and request an investigation into your problem. If the video plays fine in another browser, you’ll need to go through some troubleshooting steps to figure out what’s wrong. The methods listed below have successfully enabled Chrome users to bypass the Error loading media error. Error: The file could not be played. If you’re currently experiencing this problem and attribute it to your Chrome browser, try the troubleshooting methods listed below. In this article we will teach you How to Fix ‘Error loading media File could not be played’ on Chrome.
Ways to Fix ‘Error loading media File could not be played’ on Chrome
Reset your browser settings
Steps to reset browser settings in Chrome:
Steps to reset browser settings in Safari on the Mac:
Disable Extensions
Chrome extensions, particularly those used to protect online browsing, can cause the “Error loading media: File could not be played” or “this video file cannot be played. (error code: 232404)” error. If you have multiple extensions installed on your browser, you can disable them one by one to determine which one is causing the problem. After disabling the extension, you can easily watch the video by using the following method:
Turn off hardware acceleration
Steps to disable hardware acceleration in Chrome on PC/ Mac:
Steps to disable hardware acceleration in Opera:
Remove Browsing History, Cache, and Cookies
Even after upgrading your browser and disabling extensions, you may still encounter the loading media error: Error: The file could not be played on Android, Chrome, or Firefox. This is because previously saved browsing history, caches, and cookies are to blame. A small piece of information known as cache and cookies is stored in the web browser’s directory to provide you with a better user experience. Chrome uses these to speed up the loading process, but if these unwanted files are not removed, they cause problems when playing media. As a result, cache, cookies, and browsing history should be cleared on a regular basis.
Use Different Video Player
Because of an unsupported video format, the “Error loading media: File could not be played” or “Error code 232404” error can occur. This issue occurs when a.wmv video or movie. video is loaded on a JW player because these formats do not use an H264 video codec. However, this problem is easily solved by using a suitable player that supports these formats. Various plugins and extensions can also be installed to determine whether the video is supported by your browser.
Update Your Browser
One of the reasons for the error Loading media files cannot be played on Chrome may be its outdated version. This problem can be easily fixed by updating your browser to the latest version. If your Chrome needs an update, then:
About Chrome
Google Chrome is a free web browser that can be used to access the internet and run web-based applications. The open source Chromium web browser project serves as the foundation for the Google Chrome browser. Google Chrome was released in 2008, and it receives several updates each year. Google Chrome is available for desktop operating systems (OSes) such as Microsoft Windows, Apple macOS, and Linux, as well as mobile OSes such as Android and iOS. Google Chrome is the default browser for Google devices such as Android phones and Chromebook laptop computers.
According to StatCounter, it is the most popular web browser, accounting for 66% of the market in November 2022. Google Chrome is a product of Google Services, which also includes Gmail, Google Maps, and the Chrome search engine. Many Google services are hosted on Chrome, which was one of the first internet browsers to use the cloud to support applications like Google Docs, the popular word processor from Google.
Final Words
So here we conclude our article on How to Fix ‘Error loading media File could not be played’ on Chrome. Chrome is built on the open-source Chromium project’s code, but Chrome is not open-source. On September 2, 2008, the first beta version of Chrome was released for personal computers (PCs) running various versions of Microsoft Corporation’s Windows OS (operating system). Chrome’s development was kept under wraps until a Web-based “comic book” describing the browser was released just hours before links to download the programme appeared on Google’s Web site.