How to Fix ‘Laptop connected to Wi-Fi but no internet connection’ Issue

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How to Fix ‘Laptop connected to Wi-Fi but no internet connection’ Issue – Guide

A problem we all at least encountered. You can connect to your (new) WiFi network, but you don’t have access to the Internet. It is often a confusing and dreaded time when you connect wifi but don’t get any internet access error. It could be a problem with your operating system settings or even your router. The internet is wonderful as long as you can connect. When it comes to internet connection issues, you are likely to experience one of two things. Your computer shows that it is not connected to the Internet or shows that it is connected but you cannot access the Internet.

For wireless connections, you may see an error message saying “Wi-Fi connected but no internet”, which means your device/computer is properly connected to your router/modem but not connecting to the internet. To resolve this issue, we need to determine whether the issue is limited to one device or affects the entire network. Knowing this information will determine what steps to take to resolve the issue. To find out what troubleshooting steps you need, you need to determine if the “Wi-Fi connected but no internet” error is affecting a single device or your entire local network.

To repair ‘Laptop connected to Wi-Fi but no Internet connection’ Problem

Use the Windows Network Troubleshooter

One of the first solutions to try is to use the Windows built-in Network Troubleshooter. This might be able to fix the problem right away.

Type “settings” into your computer’s search bar.

Click on the “network and internet” option.

In the menu on the left, click on the “status” option.

Click on the “network troubleshooter” option.

Disable fast startup

If you use fast startup feature turn your computer off and on more quickly, it could be interfering with your connection. To disable this, do the following.

Open up the run dialog box by tapping Windows key + R. Or type “run” in your computer’s search bar and

open the corresponding result.

Type the following command “powercfg.cpl” and click OK.

This opens the “power options” menu.

On the left side, click on the button “choose which power buttons do” option.

In the “setting” section, tap “change currently unavailable settings”.

In the “shutdown settings” section, you will see an option for fast startup.

Uncheck the fast launch option and click save.

Restart your computer and see if you have internet access.

Clean up your Domain Name System (DNS)

If your DNS cache gets corrupted, either by malicious code or technical glitches, it can cause your IP address to be mismatched. This will prevent you from connecting to the Internet even if there is a Wi-Fi connection. To free up your DNS, do the following.

In your computer’s search bar, type “command prompt” and right-click.

Run the command prompt application as an administrator.

Now type the following commands and press Enter after each one.

ipconfig /flushdns [Enter].

ipconfig /launch [Enter].

ipconfig /renew [Enter].

Once that’s done, close the command prompt window and see if you have an internet connection.

Update the network adapter driver

If you regularly update your computer but do not update your hardware drivers, you may end up up with a communication error between the two due to an outdated network adapter driver. To update your driver, do the following.

In your computer’s search bar, type “device manager” and open the result.

Find “network adapters” in the list and expand the section.

Find the “wireless” option in the expanded list and right-click.

Choose to update the driver.

If your computer does not automatically update the driver to the latest version, you may need to manually install the correct driver from your motherboard manufacturer or computer manufacturer.

Check the validity of your IP address

Your computer may have an incorrect IP address, causing it to be unable to access the Internet.

In the lower right corner of the screen, right-click on the network icon in the taskbar and select the option “Open Network and Internet Settings”.

Click “Change adapter options” and double-click your network.

In the window that opens, select “Properties” at the bottom, locate and double-click on the entry labeled “Internet Protocol Version 4”.

Make sure the IP address and DNS server address are set to be obtained automatically, then click OK and try your Internet connection again.

Change your DNS server address

It is possible to configure DNS server settings incorrectly. This is most common when initially setting up your computer and/or network.

Start by holding down the Windows key, then press the R key to open the ‘Run’ menu.

In the text bar, type “control /name Microsoft.NetworkAndSharingCenter” and click OK.

In the upper left corner of the window that opens, click on “Change adapter settings”.

In the center, right-click on “WiFi” and select “Properties”.

In the new window, locate and select “Internet Protocol Version 4 (TCP/IPv4)” and click on “properties” button below.

This will open yet another window showing how your IP address and DNS server are being obtained. Set to “Use the following DNS server address” at the bottom.

For preferred DNS server type “8.8.8.8” and for alternate DNS server type “8.8.4.4” and press OK.

Reset TCP/IP Using Command Prompt

The problem with the “WiFi Connected No Internet” issue is that it can be coming from many different sources. Another important fix you can apply is to reset TCP/IP using the command prompt:

Press Windows key + R on your keyboard.

When the Run window opens, type “cmd” to open the Command Prompt.

Type the following commands and press Enter after each line:

netsh int ip reset

ipconfig /launch

ipconfig /renew

Turn off IPv6

Disabling or disabling IPv6 on your system can also be a quick fix for the “No Internet Access” error and would essentially force your computer to connect via IPv4. Here it is how to disable IPv6 manually:

Press the Windows key on the keyboard.

Click Settings.

Choose Network and Internet.

Scroll down and click Change adapter options.

Right-click your active network adapter and select Properties.

In the Properties window, scroll down until you see Internet Protocol Version 6 (TCP/IPv6) and uncheck the box next to it.

Click OK to save the changes.

To see if the fix worked, you may need to restart your computer.

Turn off 5GHz bandwidth or change wireless channel

Not to be confused with 5G, 5GHz refers to the frequency of your WiFi router. Basically, the frequency of your router determines its overall speed relative to its range. Compared to 2.4GHz, a 5GHz frequency allows for faster speeds in a shorter range. If you think your 5GHz bandwidth is affecting your internet connection, you can choose to disable 5GHz so your device automatically switches to 2.4GHz.

Press the Windows key on the keyboard.

Click Settings.

Choose Network and Internet.

Scroll down and click Change adapter options.

Right-click your active network adapter and select Properties.

On the upper right side of the Properties window, click Configure.

Open the Advanced tab and select the property called Wireless Mode.

Click the Value drop-down menu on the right and set the mode to 802.11b/g.

Click OK to save the changes.

Disconnect and reconnect to your WiFi.

Test to see if the no internet issue is resolved.

Final note

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