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When Microsoft Outlook Web Not Working, it can slow down your work. There may be times when you can’t send or receive emails. Or, Outlook for Web might not load or won’t let you log in. These kinds of problems make it hard to get work done and keep you from getting to your important emails.
Outlook on the web has a similar interface to Microsoft Outlook in the Office Suite, but it doesn’t require the full desktop email client to be installed. When used with Exchange Server 2010 and Exchange Server 2013, this client is called Outlook Web App (OWA). In older versions of Exchange Server, Microsoft also called the browser-based app Outlook Web Access and Exchange Web Connect.
In 2015, Microsoft changed the name of the browser client to “Outlook on the web” and made it compatible with Exchange Server 2016 and Exchange Online in Office 365. Outlook on the web browser has a well-organized email service and a calendar. It also has features like the Outlook People page for managing contacts and the Outlook Tasks feature for managing assignments. we’ll show you how to try different ways to Fix Microsoft Outlook Web Not Working
[Fixed] Microsoft Outlook Web Not Working
Repair your Outlook profile
- Choose File > Account Settings > Account Settings from the menu.
- Go to the tab for Email.
- Select Repair to bring up the Repair wizard (this option is not available for Outlook Exchange accounts).
- Follow the steps in the wizard to finish it and then restart Outlook.
Disable add-ins
- Click on File, then Options, then Add-ins.
- In the section called Manage, click on Go.
- Remove the checkmarks from the boxes next to the add-ins you want to turn off.
- Choose OK.
Clear Browser Cache
When a corrupted file is in the browser’s cache, “Outlook web not working” may happen. In this case, you need to clear the cache in your browser to see if that might be the cause of the error. Follow the steps below to clear the cache if you are using Google Chrome.
- open Google Chrome. Click on the icon with three dots in the taskbar and then click on Settings.
- Type “cache” into the search box and click “Clear browsing data.”
- Change the time range to “All time” and make sure the “Cached images and files” box is checked. Depending on what you want, you can choose to check other boxes. Click Clear data after that.
- Try using Outlook on the web again to see if the problem has been fixed.
Run the search troubleshooter
- Click “Start,” then “Settings.”
- In the box that says “Find a setting,” type “trouble,” and when it comes up in the search results, click “Troubleshoot Other problems.”
- Click Run to the right of Search and Indexing in the “Other” section.
- In the Search and Indexing window, click on all the problems you’re having, including “Outlook search doesn’t return results.”
- Click Next and let the troubleshooter work.
Repair Outlook
- Close all Office applications.
- Go to Start > Control Panel.
- Choose View by Category.
- Click Uninstall a Program in the Programs area.
- Select Change when you right-click on Microsoft 365.
- Choose Repair or Online Repair. If a user account control prompt comes up, choose Yes.
- After the process is done, restart Outlook.
Repair Outlook data files
- Exit Outlook.
- Get the Inbox Repair tool from Microsoft and run it.
- Click on Browse, find your personal folders (.pst) file, and then click on Start.
- If the scan finds errors, choose Repair.
- When the fix is done, start Outlook again.
Update the Browser
- Click the icon with three dots in the taskbar and choose Settings.
- Go to the section called “About Chrome.” Then Chrome will check for updates automatically and update itself if it needs to be.
- Click “Relaunch” when Chrome is up to date.
- Exit Outlook.
- Start > Run, or press the Windows Key and R.
- Type or copy and paste outlook.exe /resetnavpane, then hit OK.
- Open Outlook. The navigation pane will start from scratch.
Re-Activate JavaScript for Outlook
- Click on the three vertical dots in the upper right corner of Chrome.
- Just click Settings.
- On the left menu, click on Privacy and security.
- Select Site settings.
- Click on JavaScript under Content.
- Make sure Sites can use JavaScript is chosen.
- Add Outlook’s website to the Customized behaviours list instead: JavaScript can be used.
Why Is Microsoft Outlook Web Not Working
“Email Clients” are the group of programmes that Microsoft Outlook is a part of. These types of software are email tools that can be programmed and installed on your computer so that you can send and receive emails. This is different from “Webmail,” which only lets people check their emails through web browsers. Microsoft Outlook is one of the most flexible “Email Client” tools on the market today, which could explain why companies all over the world use it to manage their emails.
Outlook can have bugs and other problems, just like any other software. When these problems happen, they are usually frustrating and usually stop you in your tracks. The “Outlook keeps not responding” error is one of the most common problems that users run into. This message usually comes up when Windows can’t talk to a programme running on your computer fast enough. In light of this, below is a list of things that could cause Microsoft Outlook to freeze or not respond. you can visit Microsoft support center for further help.
Final Words
Outlook application is a tool that we use every day at work. From setting up meetings to sending emails, from taking notes to keeping an eye on tasks, you can do it all. However, you might find that Microsoft Outlook Web Not Working. If you are one of the people who has dealt with this problem. If so, you’ve come to the right place. We hope our article on “How to Fix Microsoft Outlook Web Not Working” will surely help you to do so.