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This tip is about the how to Fix ‘Microsoft Store Not Downloading Apps or Games’ Issue. So read this free guide, How to Fix ‘Microsoft Store Not Downloading Apps or Games’ Issue step by step. If you have query related to same article you may contact us.
How to Fix ‘Microsoft Store Not Downloading Apps or Games’ Issue – Guide
The Microsoft Store, formerly known as the Windows Store, is the official marketplace for downloading games, apps, movies, and more. Mistakes are common, many of which are difficult to resolve. We’re here to help you with any Microsoft Store bugs. The Windows Store, Microsoft Store as you want to call it, isn’t the most popular store out there as it’s littered with bugs, crashes and a tendency to just not work. However, it does contain some good stuff (like these free apps) and, if you’re a gamer, you might need to access it to download games from Microsoft’s stables like Forza Horizon 4 and Gears of War 4.
Check internet connection
It’s impossible to browse the Microsoft Store, let alone download apps without an active Internet connection. So, if the download is stuck and pending, your first call should be to check your PC’s Internet connection.
Open other internet dependent applications and check if they work. Better yet, launch your web browser and see if you can visit the web pages. Restart the router or try other Wi-Fi troubleshooting tips if you are unable to access the internet via wifi. For wired connections, unplug the Ethernet cable or modem and plug it in again. If the Ethernet connection remains slow or doesn’t work, see the tips in that guide on how to fix Ethernet connectivity issues.
Disable VPN or Proxy
A proxy or VPN connection can also interfere with downloading and installing the app from the Microsoft Store. Close the VPN app or go to Settings > Network and Internet > VPN to disable a VPN connection in the Windows settings menu. In the Network and Internet menu, go to the Proxy tab and disable the Use a proxy server option. With VPN and proxy servers disabled, try downloading from Microsoft Store and verify that it works.
Force exit Microsoft Store
If your computer has Internet access but the Microsoft Store still isn’t downloading apps, close the store and launch it again. Right click on the Start menu / Windows logo and select Task Manager. On the Processes tab, select Microsoft Store and click End Task button in the lower right corner of the window. Reopen the Microsoft Store and try to download the app(s) again. Proceed to the next solution if apps are not downloaded or if they are pending.
Check storage space and settings
If the Microsoft Store still isn’t downloading or your computer doesn’t have enough storage space. That’s a no-brainer. So if your apps get stuck in the download queue, launch File Explorer and confirm that you have enough storage space on your hard drive to accommodate the app(s).
If you have multiple hard drives connected to your computer, be sure to set Windows to save new applications to the drive with enough storage space. Go to Settings > System > Storage and select Change where new content is saved. Click the “New apps will be saved to” drop-down option and select the drive you want to download from the Microsoft Store.
Clear Microsoft Store cache
The Microsoft Store generates and stores temporary files (called cache data) on your computer. These files help the Microsoft Store perform faster on your computer. However, when these files get corrupted, they can sometimes cause the Microsoft Store to malfunction.
Clear the Microsoft Store cache and verify that this restores app downloads and installation. Close the Microsoft Store windows and type wsreset in the search box. Click Run as administrator in the search results and wait for the Reset Microsoft Store window to disappear from your PC screen. Windows will launch the Microsoft Store automatically after clearing the cache. Try downloading an app and make sure it works.
Check date and time settings
The Microsoft Store may fail to process app downloads if your computer has incorrect date and time settings. Open Windows settings and go to Time and Language. In the Date and Time section, be sure to check these options: Set time automatically and Set time zone automatically. One more thing: go to the Sync your watch section and select Sync now button. This will immediately synchronize and update your PC’s date and time with Windows Time Server. Go back to the Microsoft Store and see if you can download apps now.
Reset Microsoft Store
Still can’t download apps from the Microsoft Store? You must reset the application. When you reset an application, Windows deletes the application’s data and settings from your computer. This can help eliminate issues that cause the application to malfunction.
Run the Windows Store troubleshooter
Windows has a built-in tool that diagnoses and fixes problems with the Microsoft Store or apps downloaded from the store. It’s called the Windows Store app troubleshooter. You will find it hidden in the Troubleshoot menu of your PC settings.
Go to Settings > Update & security > Troubleshoot and find Windows Store Apps in the “Find and fix other issues” section. Select the tool and click Run Troubleshooter.
Update Microsoft Store
Yes, you need to update the Microsoft Store as you would all other apps on your computer. Otherwise, you may have problems downloading (other) apps if you run an outdated version from the Microsoft Store.
Reconnect your Microsoft account
This involves signing out of your Microsoft account from the Microsoft Store app and signing in again. Click the profile icon in the upper-right corner of the Microsoft Store app and select your account.
Final note
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