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PlayStation 5 is one of the most popular gaming consoles, with more than 14 million sold, but PS4 is in a different league, with more than 51 million sold as of the time this article was written. Both consoles have a huge number of games, like Returnals and Spider-Man: Miles Morales. Users shouldn’t have trouble with new hardware. If your PS5 keeps crashing, it means that there is a problem with either the hardware or the system. If you know what caused it, you can go straight to the solutions. In the end, it’s easy to figure out what’s causing your PS5 to crash and freeze.
You might be having trouble with errors in the Rest mode, a console that is too hot, a wrong HDMI Monitor link, or old system software. You could also have a problem with a piece of hardware or a bug in one of your online games. Some users said that only that game crashed, while others said that the whole system did. If you’re having the same problem, you’ve come to the right page. We’ve looked into what could be causing the PS5 to crash and made a list of troubleshooting steps that will help you fix the annoying problem.
Ways to fix PS5 crashing
Check Your PS5 Power Cord
You might also have the PS5 crash problem if the power supply isn’t stable. In this case, you should check your PS5’s AC power cord to make sure it works.
- Turn off the PS5 main unit completely.
- Disable the AC power cord and check for broken wires. If it is damaged, it must be replaced with another one. Otherwise, continue with the next step.
- Wait a few minutes and connect the power cord to the console.
- Turn on the PS5 console.
Disable Rest Mode
The PS5 also has a Rest Mode, just like the PS4. It is the state of not moving. In Rest Mode, your console uses less power and does things in the background, like downloading or installing multiplayer games. If you don’t play your PS5 console for a short time, like a few hours, you can turn on Rest Mode so you don’t have to turn it off.
The Rest Mode seems like a good idea. But a huge number of users said that this feature was what caused the PS5 to crash. When they tried to get the console out of Rest Mode and check on how the game was downloading, it crashed. Because of this, most PS5 owners choose to turn off the Rest Mode. You can also give it a shot if your PS5 game keeps crashing.
- On the PS5 unit, go to Settings.
- System > Power Saving > Select Set the time before PS5 enters rest mode.
- Here you can set the amount of time before the PS5 automatically enters rest mode. Select the Do not enter rest mode option to permanently disable this feature.
Rebuild Database
If the problem keeps happening in the same game or in more than one game, you might need to try rebuilding the database on your PS5 console. As a feature of the PS5 Safe Mode, it helps scan the hard drive and make a new database of all content. Don’t worry, it won’t get rid of the things you’ve saved. Let’s look at how to use this choice.
- Press the power button to completely turn off the PS5 unit.
- Press the power button again and release it when you hear the second beep (about 7 seconds).
- Connect the controller to the PS5 main unit with the USB-C cable and press the PS button. The PS5 will then boot in Safe Mode.
- In Safe Mode, select the fifth option “Rebuild Database” and follow the on-screen instructions to complete the operation.
Restart the PS5 Console
Many common problems with devices, including the PS5, can be fixed with a simple restart. If your PS5 freezes or crashes for the first time, you can try turning it off and on again to fix the problem. If the PS5 keeps crashing, you need to try more advanced ways to fix the problem.
Reinstall the Specific Game
If your PS5 only freezes or crashes with one game and not with others, you can try deleting and reinstalling the game to fix the problem.
- On the game’s home screen, select the problem for which you are reporting freezing or crashing.
- Press the Options button on the controller. Then select Remove to remove the game with the problem.
- After deleting the game, you can download and install the game again. Then run the game and check to see if the PS5 freezing or crashing problem has disappeared. If it is still present, try the following fixes
Update System Software
It’s always a good idea to keep the system software on your PS5 up to date, since Sony usually fixes bugs and adds new features through updates. Also, newer system software should be more stable than older software. The software for the PS5 can be updated in two ways.
- The first way is to get the update over the Internet. To do this, all you have to do is:
- Select “Settings” > “System” > “System Software” > “System Software Updates and Settings“.
- Enable “Automatically download update files” and “Automatically install update files“.
- Select “Update system software” here to view available system software updates.
You can also update PS5 system software in Safe Mode with a FAT32-formatted USB drive that has the update file for PS5 system software on it. Here are the steps in full. Format a USB flash drive with the FAT32 file system that doesn’t have any important data on it. If you have important files on your USB flash drive, you should back them up before formatting, because you will lose them.
- Connect the USB flash drive to your Windows computer.
- Download, install, and launch Partition Wizard.
- On the Partition Wizard home page, right-click the partition on the USB flash drive and select Format.
- In the pop-up window, click the down arrow icon next to the File System option and select FAT32 from the pop-up menu.
- Then click OK to continue.
- Once you are back at the Home screen, click the Apply button to begin formatting the USB flash drive. When finished, exit the Partition Wizard.
Download the PS5 system software update file to the formatted USB flash drive.
- Open File Explorer with Win + E key.
- Open the USB flash drive and create a new folder named PS5. Next, open the PS5 folder and create a new folder named UPDATE.
- Access the official PS5 system software website with a web browser; right-click on the PS5 update file and select “Save Link As…” Select the UPDATE folder on the USB memory stick and save the update file (approximately 860 MB).
- You can now connect the USB flash drive to the PS5 unit and boot in safe mode. Then select “Update System Software” -> “Update from USB Storage Device” -> “OK“.
Final Words
So here we conclude our article on how to fix PS5 crashing. It’s always stressful when our favourite gaming console keeps crashing and we can’t play the way we’re used to. At that point, we might not all be able to think about selling it. If you’re also thinking that getting rid of your gaming console would be the easiest thing to do. In this article, we’re going to talk about how the PS5 crashes too often. If you are also in this situation, you should read this article and use the solutions to get out of it and play games on your PlayStation like you did before. You can also go to the official PS5 website to find out more about this error.