How To Fix Windows Hello Fingerprint Not Working In Windows 10

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Nowadays, privacy and security are everything: Modern devices are packed with sensitive data, and you have to do your best to ward off prying eyes. Considering this situation, Windows 10 users are lucky to have Windows Hello at hand. In fact, this biometrics-based technology is a real boon when it comes to giving your PC extra protection. For example, the feature allows you to log into your account using your fingerprint, which is unique and therefore perfect for security purposes.

However, something often goes wrong with this. We assume that your Windows 10 fingerprint reader has stopped working lately and that’s why you’re here. The good thing is that there is no need to get upset at all: This article provides detailed step-by-step instructions on how to set up fingerprints on a Windows 10 device and how to fix Windows 10 fingerprint reader not working. 

Ways To Fix Windows Hello Fingerprint Not Working In Windows 10

Install Updates Manually

First, call up the search menu by pressing “Windows key + S”.

Go to “Settings” and search for “Update and Security”.

In this section, search for “Windows Update”.

Install all the pending updates and restart the computer.

This process will help you fix the fingerprint error

Reset Fingerprint Recognition Options

First, call up the search menu by pressing “Windows key + S“.

Go to “Settings” and find “Accounts”.

Click on “Login Options” and find the “Fingerprint” option.

Go to this option and remove the fingerprints.

Now click on the “Start” option in the Windows Hello tool and set a new fingerprint for logging in.

Restart your computer to fix the problem.

If resetting does not work to fix the problem, then you can check the next procedure.

Update System Drivers

Press “Windows Key + S” and search for “Device Manager”.

Go to “Device Manager” and search for “Biometric Devices“.

Right-click on the device and select “Remove driver software“.

Then, reboot the system after removing the driver software.

After rebooting, go to the “Device Manager” again and find “Biometric Devices”.

Right-click on it and select “Scan for hardware changes“.

The system will detect and reinstall the drivers.

Click “OK” once the process is complete.

Reboot for the changes to take effect.

Final Words

We hope like our article on How To Fix Windows Hello Fingerprint Not Working In Windows 10. If the associated drivers are faulty, outdated, or incompatible, your fingerprint reader will not work properly. Moreover, it is possible that some system files are corrupted, so you cannot use the fingerprint reader anymore. Moreover, the fingerprint reader software or some other software may be the cause of the problem that Windows fingerprint does not work. If you have recently reinstalled Windows from Microsoft, you should update the chipset firmware for your computer.