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How to Secure Your Stream Chat with Phone & Email Verification – Guide
It’s no secret that many people are dissatisfied with the way Twitch handles online harassment from streamers and content creators. While online hate speech is nothing new, so-called hate attacks are on the rise, in which, instead of someone’s regular audience, a streamer’s chat is flooded with all sorts of hate messages, usually from hundreds of accounts of bot.
In response, Twitch revealed new tools, including phone verified chat and expanded settings for email verification. The goal is to help creators better control their chat experience and increase security. Phone Verified chat gives Creators more control over who can join by allowing them to require some or all users to verify a phone number before they can get involved. Streamers will be able to use email and phone check together to meet your specific needs. Apparently, Twitch has spent months testing this new system to improve security, and as of September 29, these tools are available to all users.
Creators and moderators can define verification requirements for a channel. Creators can access this setting by accessing the control panel, settings, and finally moderation. Mods can access it via chat and click on “Manage moderation settings”. These new verification requirements can be applied to all accounts, including first-time chat users, chat participants less than six months old, and users who have followed a creator for less than three months. There is also the option to exempt VIPs, subscribers and moderators from verification.
On the viewer side, if a channel you are watching is enabled phone or email verification and you haven’t connected a phone number or email address, you will be prompted to do so if you try to chat. Refusing will not prevent you from viewing a stream, but it does mean that you will not be able to send messages on channels where metrics are enabled. To help avoid evading the ban, if any phone- the verified account has been suspended throughout the site, all accounts linked to that number will also be suspended. This means that banned users will not be able to verify additional accounts using the same. phone number.
Since phone Verification tools have just been implemented, it’s too early to say how effective they will be in solving the serious problem at hand. Those planning hate attacks can find ways around these necessary measures for their bots, such as using other platforms like Discord. This makes it difficult for moderators to monitor harassment situations, let alone end it, and the involvement of separate platforms means there’s little Twitch can do. Still, these recent steps are a good sign that Twitch isn’t ignoring the concerns of its user base and wants to find new ways to help its content creators and their fans have a safe and positive experience on the site.
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