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How to cancel an Amazon order? When we look at Amazon, we sometimes buy things we later wish we hadn’t. It’s fine. Here, no one will judge you. Or, maybe you bought something on Amazon but then saw that it was cheaper at Best Buy or that Amazon might be having a sale soon. Get ready to spend a lot of money on Amazon Prime Day 2023. Amazon will give Prime members big discounts on almost everything, from Apple products to fitness equipment to robot vacuums.
It’s an exciting time to be a Prime member, but what if you get a little “overexcited” on your shopping spree? You might be a little too quick to jump on a good deal, or you might have found a better version of a product. Even though Amazon is great about returning orders that were made by mistake, what if you could stop them from being sent? There are a few things to think about that can save you some trouble in the long run. This guide will show you how to cancel an Amazon order so you don’t have to send it back later.
What is Amazon?
Amazon is an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and AI. Jeff Bezos started Amazon in 1994, and it is now one of the biggest online stores in the world. It sells everything from books and music to furniture and clothes. It also has services like Amazon Prime, which lets you watch movies and TV shows online and ships millions of items for free in two days.
Amazon is one of the five “big” technology companies in the US, along with Facebook, Microsoft, Apple, and Google. People think of it as one of the most important economic factors in the world, and it has had a big effect on how we live and shop. Jeff Bezos started Amazon in a garage in Washington in 1994. At first, it was meant to be an online marketplace for selling books. Quickly, the environment grew and started selling more things, like video games, electronics, furniture, food, and more. By 2015, Amazon’s market cap was bigger than Walmart’s, so it was the most valuable US retailer.
How to cancel an Amazon order on the website
- Visit Amazon official website and sign in to your account.
- In the top right corner of the homepage, click Returns & Orders.
- Find the order you want to cancel on the page called “Your Orders.” Click the “Cancel items” button to the right of the item.
- You may be told on the next page that your cancellation isn’t guaranteed, but there’s no harm in trying anyway. Click the dropdown menu that says “Select Cancellation Reason,” and then choose the reason for canceling the order.
- Click Cancel this order for the items you chose to cancel.
- After that, you’ll see a confirmation screen, and an email will be sent to you with more information about your request to cancel. When it’s decided whether or not your order could be canceled, you’ll get another email.
How to cancel an Amazon order on the mobile app
- Open the Amazon Shopping app on your iPhone or Android device.
- Click on the profile icon in the bottom menu.
- Touch Your Orders.
- Find the order you want to cancel and click on it.
- Select “Cancel order.”
- Touch Cancel checked items.
- Get an email confirming your cancel request. Another email will inform you when your cancel request is accepted or turned down.
How to Get a Refund for a Canceled Amazon Order
- Go to your Amazon account and sign in.
- Click on “Your Orders“.
- Locate the order that you want to cancel and click on the “Cancel Items” button.
- Select the reason for canceling the order and click on “Cancel“.
- Amazon will send you a confirmation email once the order is canceled.
- The refund will be processed to your original payment method within 3-5 business days.
Reasons to Cancel an Amazon Order
- Changed Mind: You might have simply changed your mind about the product. It’s common to reconsider purchases after placing an order.
- Found a Better Deal: You might have come across a better deal or a lower price for the same item elsewhere.
- Ordered Wrong Item: Sometimes, due to confusion or browsing errors, you may have ordered the wrong product or the wrong variant of a product.
- Shipping Delays: If the estimated delivery time is too long and you need the item sooner, you might consider canceling and ordering from a different seller or source.
- Price Fluctuations: Prices on Amazon can change frequently. If you notice a significant price drop shortly after placing an order, you might want to cancel and reorder at the lower price.
- Unavailability: In some cases, the seller might not have the item in stock despite the order being accepted. This might prompt a cancellation.
- Duplicate Order: Technical glitches or clicking multiple times might result in accidentally placing duplicate orders.
Avoiding Common Mistakes When Cancelling Orders
- Logging In Issues: Make sure you are logged into the correct Amazon account. Logging into a wrong account can lead to confusion and cancellation of the wrong order.
- Order Identification: Double-check and ensure you’re cancelling the correct order. Confusion between orders with similar names or products can result in the cancellation of the wrong item.
- Cancellation Eligibility: Verify if the order is eligible for cancellation. Some items might be in the processing stage or already shipped, making them ineligible for cancellation.
- Partial Cancellation: If you want to cancel only a part of the order, ensure you select the specific items. Mistakenly cancelling the entire order instead of just a few items can be frustrating.
- Refund Policies: Understand the refund policy associated with the order. Cancelling an order doesn’t always guarantee an instant refund. Some refunds might take longer to process, depending on the payment method and the stage of processing.
Questions and Answers
Contact the merchant directly if you want to change or cancel your order. If the merchant has already charged for the order, they can start a refund. Amazon Pay can’t cancel or change your order, and it can’t give you money back for purchases.
Yes, you can refuse an Amazon delivery for many reasons, such as if the package arrived broken or if you changed your mind about the purchase. To turn down a delivery, just tell the courier when they show up that you don’t want the package.
Most of the time, packages that the recipient doesn’t want will be sent back to the sender. Still, this is different from one company to the next. Some courier companies might try to get in touch with the sender and keep the package in their warehouse until the situation is clear.
When or if you get a refund is up to the seller alone. Depending on the type of mail, the sender may also have to pay for return postage. When you refuse a shipment, it doesn’t start a process that will lead to a refund. You need to talk to the seller about this.