How to Fix ‘Cannot Get Mail Error’ Issue on iPhone and iPad

How to Fix ‘Cannot Get Mail Error’ Issue on iPhone and iPad

This guide is about How to Fix ‘Cannot Get Mail Error’ Issue on iPhone and iPad. So read this free guide, How to Fix ‘Cannot Get Mail Error’ Issue on iPhone and iPad. If you have query related to same article you may contact us.

How to Fix ‘Cannot Get Mail Error’ Issue on iPhone and iPad – Guide

For those who keep getting the message “Can’t get email, connection to server failed” on iPhone, iPad, and iPod touch, there are several ways to fix this issue. This error occurs when iOS devices try to retrieve new email, especially from the Microsoft Exchange server, returning the error message “Cannot get email, connection to server failed”.

It’s perfectly acceptable for you to be anxious when something goes wrong with your iPhone’s email app. Now it’s quite normal that people have defined up your email ids on iPhone so they can quickly send and receive some important emails. But when they find this “Can’t get email” error on their iPhone and iPad, they are the most annoying.

Check the internet connection

Firstly, the user needs to make sure that he has an active internet connection, because slow data connection and failure of email server connection can also be the reason behind IOS device error.

Remove and re-enter the email account

Sometimes the user account’s incoming and outgoing server information is not accepted by the email server, so the user needs to remove their email account and add it again. To remove and re-enter the email account, follow the steps-

  • Firstly, open go to IOS device configuration option and select option “Mail, Contacts, Calendars”.
  • Open new, pop up window click on the “Delete account” option.
  • Then go back to the “Mail, Contacts, Calendars” window and click on the “Add Account” option.
  • Now the user needs to choose the email provider, such as Yahoo Mail or Exchange, and log in to their email.
  • After completing the email account login process, update the email messages and check for the error.
  • Restart IOS device

    Sometimes there are many possibilities to solve the problem of restarting the IOS device, so if the error “Unable to get email” appears on the pop-up window screen.up, turn off the IOS device using the IOS software Shutdown feature & wait until you open the device again and check the error.

    Reset network configuration

    It is another way to resolve the error message “Unable to get mail”. To reset the network setup, follow these steps-

  • Firstly, open the IOS device and go to the “Settings” option.
  • Then click on the “General” tab and select the “Restart” option.
  • In the pop-up option, click the “Reset network settings” option.
  • After completing the process, restart the IOS device.
  • Then again open the device and check the error.
  • Change Microsoft Exchange Security Settings

    If the user is the administrator on the Microsoft Exchange server, they can adjust the settings or ask the administrator to do so. To change your Microsoft Exchange security setting, follow these steps-

  • first, open Active Directory Users and Computer
  • From the top menu select the “View” tab and click “Advanced” Features option
  • Then right-click on the email accounts and choose the “Properties” option.
  • On opening a new pop-up windowup, click on the “Security” option and click on “Advanced” button.
  • Then select the Include inheritable permissions from this object’s parent checkbox and click apply button.
  • Final note

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