How to Fix ‘Face­Time Calls Not Coming Through’ Issues on Mac

How to Fix ‘Face­Time Calls Not Coming Through’ Issues on Mac

This guide is about How to Fix ‘Face­Time Calls Not Coming Through’ Issues on Mac. So read this free guide, How to Fix ‘Face­Time Calls Not Coming Through’ Issues on Mac. If you have query related to same article you may contact us.

How to Fix ‘Face­Time Calls Not Coming Through’ Issues on Mac – Guide

FaceTime not working as expected? FaceTime is an incredibly simple application that allows iPod Touch, iPhone and iPad users to make real-time video and audio calls with other users who also use FaceTime. As we said, it’s an incredibly simple app. But sometimes it can really frustrate your users. Of various kinds of technical issues, users are mostly haunted by call issues. Sometimes calls fail. Calling someone or getting a call from someone just doesn’t work! Sometimes there may be connection errors. Sometimes the FaceTime app doesn’t show up at all.

Restart your iPhone, iPad or Mac

One of the best troubleshooting tips for any app is to restart the device; this advice is the same for when FaceTime is not working. It’s best to close all your apps first to make sure you don’t miss any unsaved progress and to ensure they start from scratch after restarting.

If your device does not respond, find out how to force restart an iPhone or force restart a Mac.

Find out if FaceTime is down for everyone

Apple services sometimes have technical issues, which means FaceTime doesn’t connect to anyone. When that happens, there’s nothing you can do but wait for Apple to find a solution. Take a look at the current status of each Apple service on the Apple System Status website. This page also alerts you to scheduled FaceTime downtime.

Confirm that FaceTime works in your country

Unfortunately, FaceTime isn’t available worldwide – although it certainly comes close. It is also not available with all cell operators. Take a look at Apple’s carrier support page to find out if FaceTime should work in your country with your cell carrier. If FaceTime isn’t available where you live, you can work around these limitations by using a VPN on your iPhone.

Test the Internet connection on your device

unlike normal phone calls, FaceTime connects to other people over the internet. If FaceTime isn’t working, load a new webpage on your iPhone, iPad, or Mac to test your internet connection.

FaceTime works best over Wi-Fi, but you can also use it with your cell phone data on an iPhone or iPad. To use FaceTime without Wi-Fi, go to Settings > Cellular and turn on the FaceTime slider to allow cellular data usage.

Make sure you use the correct contact details.

On your iPhone, you can check your own FaceTime contact details under Settings > FaceTime > You can be contacted by FaceTime at. Ask the person you are calling to do the same to make sure you have the correct details for them.

To check these details on a Mac, open the FaceTime app and go to FaceTime > Preferences in the menu bar. Find your contact details in Preferences.

Confirm that your device works with Group FaceTime

You may not be able to get FaceTime group chats to work if your device is too old. This may be the case, even if face-to-face conversations are correct.

For FaceTime group chats, everyone needs one of the following devices, running iOS 12.1.4 or later:

  • iPhone 6S or later
  • iPad Pro, iPad Air 2, iPad mini 4, iPad (5th generation) or later
  • iPod touch (7th generation)
  • Any Mac running macOS Mojave 10.14.3 or later
  • FaceTime allows you to start a group chat with up for 32 people at a time. But having so many people makes it hard to know who’s causing FaceTime’s problems. Try starting a one-on-one chat, then add more people one at a time to find out when the problems started.

    Update the software on your device

    FaceTime may have issues if you are not running the latest software on your iPhone, iPad, or Mac. Update your device to the latest OS version to fix this issue. Also, make sure the person you’re trying to call also updates their device. On an iPhone or iPad, go to Settings > General > Software Update. On a Mac, go to System Preferences > Software Update.

    Log out of FaceTime and log in again

    If FaceTime is still not working on your iPhone, iPad, or Mac, please exit completely and re-enter. Make sure you use the correct Apple ID username and password when logging in again. On an iPhone or iPad, go to Settings > FaceTime. Tap your Apple ID and choose Exit on pop-up that shows. After you sign out, tap Use your Apple ID for FaceTime and sign in using your Apple ID details.

    On a Mac, open the FaceTime app and go to FaceTime > Preferences in the menu bar. Click Exit at the top of the window and confirm that you want to exit. After you sign out, enter your Apple ID details in the main FaceTime window to sign in again.

    Final note

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