How to Fix ‘Passwords Not Saving in Google Chrome’ Issue

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How to Fix ‘Passwords Not Saving in Google Chrome’ Issue – Guide

Google Chrome has failed to save passwords and auto-complete stuff for home users as it does not remember Google Account sessions. This issue does not appear to be limited to a single version of Windows as it has been reported to occur on Windows 7, Windows 8.1, and Windows 10.

Google Chrome Bug

This issue is also caused by a Google Chrome bug that was later fixed. If you have an outdated client, just updating your browser may be enough to fix the problem. Chrome doesn’t have permission to save local data – there is a feature in Chrome which, if enabled, will prevent your browser from remembering any passwords you save. In that case, you can disable this setting in Content Settings.

Save password is disabled in Chrome

If one of the options on the Autocomplete tab is turned off, Chrome won’t save any passwords (the prompt won’t appear). In this scenario, you can fix the problem by checking the option labeled Offer to save passwords.

Corrupted Chrome Profile

This issue can also be caused by corrupt files in the Chrome profile folder. Forcing the browser to generate a new profile in this situation will quickly resolve the issue.

Corrupted cache folder (Mac only)

A sequence of cache directories has been reported as the source of the issue on Macs. In that case, deleting them manually will solve the problem.

If you are having problems resolving this issue, this article will guide you through the many troubleshooting procedures that other users in a similar position have used to successfully diagnose and resolve the issue.

Follow the procedures below in the order they are offered for the best results, as they are organized by efficiency and severity. In your case, one of them will undoubtedly solve the problem.

How to Make Google Chrome save passwords

These fixes have worked for other users and will serve you as well. Try in the order presented until the password saving issue is resolved:

Update Google Chrome to the Latest Version

Allow Chrome to keep data local

Allow Chrome to save passwords

Sign out of your Google account and sign in again

Clear cache and cookies

Remove suspicious software

Disable problematic Chrome extensions

Restore default Google Chrome settings

Create a new Google Chrome user account

Reinstall Chrome

Install a third-party password manager

Let’s take them one at a time:

Fix 1: Update Google Chrome to Latest Version

Chrome updates contain patches for bugs/faults that manifest themselves in previous versions. Although the browser can automatically check for updates and install them, some scenarios can prevent it from doing so.

Follow these steps and make sure Chrome is up To date:

Open your browser.

click on the menu button located in the upper-right corner of the window (the three-dot icon).

Click Help and select About Google Chrome from the context menu.

Once the page opens, you’ll see the version of Chrome you have and “Checking for Updates…” will be right above it. Wait for the scan to complete. If a new version is available, it will be installed automatically.

Try a website now and see if the password issue is resolved.

Fix 2: Allow Chrome to keep data local

When closed, Google Chrome does not store local data if the option is not enabled in the browser settings. Here’s what you should do:

Launch Chrome and click on the menu button.

Go to settings. Scroll down to the bottom of the screen and expand the “Advanced” drop-down menu.

In the Privacy & Security category, find “Site Settings” and click on it.

Click on Cookies under “Permissions”.

Make sure “Keep local data only until you exit browser” is disabled. If you have to disable it, restart your browser to make the change.

Now you can verify that password saving works. If this fix doesn’t apply to you, go to the next one.

Fix 3: Allow Chrome to save passwords

Autocompletion feature can be disabled in Chrome. Follow these steps to verify:

Launch Google Chrome and go to the menu.

Click Settings.

Select “Passwords” from the Autofill category.

See if the “Offer to save passwords” option displayed at the top of the page is enabled. Activate it if it isn’t and restart your browser. The problem must now be resolved.

Fix 4: Sign out of your Google account and sign in again

This quick fix can help if your Google Account has a temporary Chrome crash:

Open Chrome and click the three dot icon in the upper right corner.

Click Settings.

Click on the “Disconnect” button button next to your username. You’ll see a “Disable Sync and Personalization” warning that notifies you that you’ll be disconnected from your Google Accounts and your bookmarks, history, passwords, and more will no longer be synced.

Click Disconnect to confirm.

Now, click on the “Activate Sync” button button.

Enter your login details and login.

Click “Yes, I accept” in the “Turn on Sync?” message.

After completing these steps, you are ready to continue. Check that your passwords are now saveable. If not, go to the next fix.

Fix 5: Clear cache and cookies

If you haven’t cleared your browser’s cache and cookies for a long time, it can affect the normal functioning of Chrome’s password manager. Try this fix and see if it helps:

Open your Chrome browser and go to the menu.

Click More Tools and select Clear Navigation Data from the context menu.

Go to the “Advanced” tab and check the checkboxes for the following entries:

Browsing history

Cookies and other website data

Images and files stored in cache

Select “All time” in the time range.

Click Clear Data button.

Fix 6: Remove Suspicious Software

Some harmful programs on your computer may be interfering with Chrome. The browser has a built-in utility that you can use to remove them. Then see if the password issue is resolved.

Launch Google Chrome and go to the menu (the three dot icon in the upper right corner of the window).

Click Settings.

Scroll down to the bottom of the page and expand the “Advanced” drop-down menu to find more options.

Scroll down to the final from page. Click on “Clear up computer.” is listed under “Reboot and clean up up. ”

Check the “Report Details…” checkbox and click the Find button button next to “Find harmful software”.

After verification, click Remove if prompted. Harmful programs will be removed automatically. It may be necessary to restart the PC later.

Now open Chrome and see if the “unsaved password” issue has been fixed.

Fix 7: Disable problematic Chrome extensions

Some extensions installed on your browser may be the cause of the problem you are facing. To be sure, you have to disable all of them and see if Chrome will save your website passwords. If so, enable your extensions one at a time until you find the culprit. See how:

Open your Google Chrome browser and go to the menu.

Click More Tools and select Extensions from the context menu.

You will see all browser extensions. Click the toggle button on each one to disable them.

After disabling all extensions, restart Chrome and see if the issue persists. If so, please enable all your extensions and go to the next fix. But if it’s resolved, plug in the extensions, one at a time, and find the culprit.

Fix 8: Restore default Google Chrome settings

You may have made some changes to your browser which caused the password manager to not work. Or it could be a glitch. Restoring Chrome’s default settings should be able to fix this. But before starting, come back up your important data, such as bookmarks and saved passwords, or sync them to the cloud so you don’t lose them. Now you can proceed with the reboot. Follow these easy steps:

Click on the browser menu.

Click Settings and scroll to the bottom of the page.

Click on the “Advanced” drop-down menu to reveal more options.

Scroll down to the final from page. In “Restart and clear up”, Click “Restore settings to their original defaults” and then click the Reset settings button button.

After completing these steps, verify that the issue is successfully resolved.

Fix 9: Create a new Google Chrome user account

The problem could be due to your user profile. It may be corrupt, causing problems with Chrome’s password manager. You can therefore try creating a new Google account and adding it to Chrome. See if the browser will start saving your site login details. Follow these easy steps:

Launch Google Chrome and click on the user icon displayed in the upper-right corner of the window, next to the three-dot menu icon.

Click Manage People.

On the page that opens, enter a name for your new profile, choose an avatar and click the Add button button. A new Chrome window will open and you will receive a ‘Welcome’ message.

Now, on the “Sync and customize Chrome on your devices” prompt page, click on “Turn on Sync” button.

Enter your new Google Account username and password and login.

Restart your browser.

Now try to see if your passwords will be saved in Chrome while using the newly added account.

Fix 10: Reinstall Chrome

If Chrome still doesn’t save your passwords after you’ve tried all of the above fixes, it could be that the installation failed. Uninstall the app and install the latest version. Follow these easy steps:

Press the Windows logo + R shortcut on your keyboard to open the Run dialog.

Type Control Panel in the text box and press Enter or click OK.

In the Control Panel window that opens, type Uninstall in the search bar. In the list of results, click Uninstall a program under Programs and Features.

Locate Chrome in the list and right click on it. Click Uninstall.

After successfully removing the application, use Auslogics Registry Cleaner to remove any leftovers from your registry.

Download Chrome from the official website and install it. Open your browser and see if the issue is resolved.

Final note

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