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This tip is about the how to Fix ‘Skype Mobile App Not Working’ Issue on Android. So read this free guide, How to Fix ‘Skype Mobile App Not Working’ Issue on Android. If you have query related to same article you may contact us.
How to Fix ‘Skype Mobile App Not Working’ Issue on Android – Guide
If you see a “Sorry, could not connect to Skype”, “Could not connect to Skype” or “Unable to receive notifications” message when trying to use Skype, the most common cause is a bad internet connection or none Internet connection . Make sure your mobile device is not offline. … Couldn’t get Skype working on your Android phone? If so, then this post can help you. Here is a quick troubleshooting guide about how to Fix the Skype app crashing or not working on Android 10. When it comes to personal and business video chats and online conferencing, the Skype name emerges among the most popular platforms across the world.
The fact that it is made by the software giant makes more people trust Skype, despite the presence of Google Duo and Apple’s FaceTime app. However, Skype’s credibility does not guarantee that the application is free from any type of deficiency. In fact, like other apps, Skype also faces various types of issues from time to time. Among the most prevalent are random to frequent crashes. And many Skype users still face the same problem so far.
Restart your device
Just a simple action that is – restart your Android phone can fix any kind of problem with the device or app. Also, resetting the device can help resolve some of the memory card errors and system issues. To reset the device, you must press and hold the Power button and tap Reset.
Clear application cache
It is possible that the amount of temporary files is responsible for Skype not working on Android phones. Therefore, it is advisable to clear your cache every time. Therefore, clearing the temporary files (also known as App Cache) can help you get things back in order. Deleting the app cache will not clear your important data like saved files, passwords, etc., it will only update your app.
Here are the necessary instructions; you need to follow to clear your Skype app cache files:
Check network connectivity
You must make sure you are connected to the Internet / Wi-Fi network /mobile data or not. If yes then you need to switch your device from one network connection to another. In case the Skype app is working on Wi-Fi only, so you need to learn that how to make it work with the mobile Dice. However, if the Skype app works with your mobile data and not with Wi-Fi, so you need to verify that the router is actually transmitting the data. You can also try it with other apps that work with Wi-Fi or not to find out if the problem is peculiar to Skype or system-wide. If you find that the problem is only with Skype, try the other forms of troubleshooting.
Update the Skype app
Sometimes running the outdated app or an older version of the app on Android can also break the Skype app’s functionality. In some cases, the app refuses to work. Therefore, you need to make sure that your Skype app is installed in the latest version on your Android device.
If you want to update your application, you must follow the steps provided below:
Reinstall the Skype app
If you still can’t fix skype it’s not working on Android mobile then uninstall and reinstall the app.
To do this, you must apply the following guided steps:
Check Skype Heartbeat
Before applying any troubleshooting method, you need to check whether the entire Skype service is having problems. If Skype isn’t connecting or you can’t use Skype feature for specific Skype, just check the Skype Heartbeat page. In addition, you can also access it from your Skype app simply by clicking on the three-dot menu button in the upper left corner and opening the Settings menu.
After that, select Help and Feedback from the list provided on the left-hand side. Now click on Skype Status to open a page in your browser. This heartbeat page will inform you of the Skype system status. If there is a problem with the Skype infrastructure, it will appear here. This particular page will also show the list of recent Skype issues at the bottom as a reference.
Skype audio settings
Well, if the Skype microphone is not working, just check the microphone and speakers in the Skype app.
To verify this, follow these steps:
Even after following the steps above, if you don’t see a volume bar moving, tap a microphone name next to the Microphone. After that, choose another device. Experiment with different devices until you see a volume slider move whenever you speak.
Final note
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