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This tip is about the how to Fix ‘WhatsApp Media Not Downloading’ Issue on iOS and Android devices. So read this free guide, How to Fix ‘WhatsApp Media Not Downloading’ Issue on iOS and Android devices. If you have query related to same article you may contact us.
How to Fix ‘WhatsApp Media Not Downloading’ Issue on iOS and Android devices – Guide
Normally, photos and videos received on WhatsApp will be downloaded normally when you tap them. However, many users experience the problem that when touching a media file they receive an error message that says “Download failed”, “The download could not be completed”, “Try again later” and so on. . If you are unable to download WhatsApp images and videos, the following fixes will help you resolve the WhatsApp media download issue.
Check your internet connection
When you are having difficulty using an application that requires the Internet to work, check that your Internet connection is working properly. This may be the reason why your WhatsApp images are not downloading.
Try using other apps on your phone and check if they can access the internet. You can also try visiting a webpage in your preferred browser. If other applications are also experiencing similar connectivity issues, make sure you are connected to the Internet.
Fix Wi-Fi connectivity issues
Start by turning the Wi-Fi router off and on. If the connectivity problem persists when the router is turned back on, see our guide detailing how to fix slow WiFi connections.
Fix cell data issues
Try turning off data from the cellular network (or mobile data) and turn it back on. If that doesn’t help, turn airplane mode on and off again. You should also check that your Internet plan is active and that you have not run out of data.
Check your device storage
This is the second thing to do if you don’t download photos and videos on WhatsApp. You cannot download files from WhatsApp and other apps if you do not have enough space on your phone for internal or external storage.
If you are unable to download WhatsApp images and storage is an issue, this is obvious. Let’s say you are trying to download a 50MB video and there is only 40MB of free storage space on your device, WhatsApp will not complete the download.
For Android, launch your phone from the File Manager app and check how much free storage space you have. phone have. Alternatively, you can also go to Settings > About phone (this varies from device to device) or browse storage in the search bar within the Settings app.
Ideally, the storage available on your phone it should be enough to accommodate the media file you want to download. If you’re low on storage, check out our guide about how to free up Storage space on Android devices.
If you use an iPhone or iPad, go to Settings > General > iPhone Storage / iPad Storage to see how much storage you’ve used and how much is left to use.
Check the storage / media permission on your device
This is another important storage-related check you should perform if WhatsApp isn’t downloading media files (or any other app for that matter). If WhatsApp does not have access to your phone from storage or photos, you will get an error message when trying to save media files.
How to Grant WhatsApp storage permission on Android
To allow WhatsApp to access your storage, please follow these steps. However, keep in mind that the procedure varies depending on your device. Go to Settings > Apps > Manage apps > WhatsApp > App permissions > Storage and click Allow.
How to Grant WhatsApp permission to access photos on iOS
Open the Settings app and select Privacy. Then select Photos, choose WhatsApp from the list of apps, and make sure All Photos is selected.
Force closure of WhatsApp
When an app crashes or one of your apps features does not work correctly, force closing the application is an effective way to eliminate obstacles that are causing the application to malfunction. Follow the steps below to force close apps on your smartphone…
How to Force closure of WhatsApp on Android
Go to your phone’s Settings and click on Apps > Manage apps. Then select WhatsApp from the list of installed apps. Finally, tap the Force Stop icon and select OK at the confirmation prompt. This procedure may be slightly different on your Android smartphone.
How to Force WhatsApp to close on iOS
Double click on physical Home button (for iPhone 8 or earlier and iPhone SE 2020) or swipe up at the bottom of your device’s screen and release your finger when the app preview cards appear on the screen. slide up the WhatsApp preview to force close. Open WhatsApp again and check if you can download media files.
Restart your device
energizing your phone can also help to resolve this issue. Turn off the device and when it comes back check that the WhatsApp media download functionality has been restored.
Check if WhatsApp is inactive
The problem may be in the final of whatsapp. Sometimes, when WhatsApp servers are off, certain applications features and the features may not work. You can use trusted third party platforms like DownDetector or Outage. Report to check for possible issues with WhatsApp servers.
Update WhatsApp to the current version
Another thing to check is that you are running the latest version of WhatsApp on your device. Older versions of the app sometimes contain bugs that cause some features fail. New versions come with bug fixes that restore the app to normalcy. Click on the link below to update WhatsApp on your device.
Activate “Save in Camera Roll ”(for iPhone)
If you notice that photos and videos received via WhatsApp are no longer automatically saved to your iPhone, be sure to Save to Camera Scrolling is enabled. Open WhatsApp and go to Settings > Chats and toggle the Save button to Camera Roller option.
You can also configure your WhatsApp to save individual or group message media files automatically. Just open chat and go to the contact/group information page. Select Save to Camera Scroll and choose Always from the options.
Reset your network settings
If the issue persists after trying all of the above solutions, try resetting your device’s network settings, especially if you’re having trouble using Wi-Fi or cellular data.
If you’re using an Android device, go to Settings > Connection & Sharing > Reset Wi-Fi, mobile networks and Bluetooth. If you are using a Pixel, open Settings, go to System > Advanced > Reset Options and select Reset Wi-Fi, mobile & Bluetooth. Keep in mind that specific steps for different Android devices vary.
If all else fails, reinstall WhatsApp
When moving forward in troubleshooting guide above, you should have fixed the problem and be able to download the WhatsApp media files once again. However, nothing in life is guaranteed.
If none of the above steps work, try deleting WhatsApp from your device and reinstalling it from scratch. This core option should solve the problem when all else fails. just remember to come back up your messages before uninstalling WhatsApp so you don’t miss conversations and important files.
Final note
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