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For me, DocuWare has been a real game-changer in terms of both the management of documents and the simplification of processes. This solution enables print and digital information to be neatly organized on a single platform. The capacity of DocuWare to automatically collect data from a variety of sources is one of the features that I enjoy using the most. By removing the need for me to enter data, this function helps me save a significant amount of time. In addition, it is essential to uphold the highest possible standards of security and privacy, particularly for the purposes of HIPPA, GDPR, and SOC compliance.
DocuWare provides both on-premises and cloud-based solutions, allowing you to select the model that is most suitable for your company’s needs. The capacity to interact with SAP data, import from Windows files, carry out full-text indexing, and recognize barcodes is something that I find to be quite useful.
In addition, processes for task control and deletion can assist in the preservation of order. Tracking changes and revisions is made easier for me by tools like versioning and pending boxes. Using the versatile search feature, I am also able to quickly locate the content that I require. The seamless integration that DocuWare provides with all of my other software is one of my favorite features. With its assistance in organizing, linking, and sharing information, I am able to make better decisions.
DocuWare Specifications
The user is able to attach any application to DocuWare with just one click (and without the need for any programming), which simplifies and streamlines the process of performing repeated tasks.
| Feature | Description |
|---|---|
| Document capture | Scan, import, and upload documents from various sources, including email, scanners, and cloud storage. |
| Document indexing | Automatically extract metadata from documents, such as date, author, and keywords, to make them easier to search and retrieve. |
| Document security | Control access to documents with user permissions and encryption. |
| Workflow automation | Create and automate business processes, such as invoice approval and contract review. |
| Collaboration | Share documents and collaborate with others in real time. |
| Mobile access | Access documents and workflows from anywhere using the DocuWare mobile app. |
| Integration | Integrate with other business systems, such as ERP and CRM. |
| Visit website |
What is DocuWare?
DocuWare is a cloud-based software that manages documents electronically and features functionality that are simple to use. This software automates a number of corporate procedures. Users who have been granted permission to connect are able to do so using web clients and mobile apps regardless of where they are performing their work—in the office, at home, or in a remote location. One of the most significant advantages of using DocuWare is that it enables users to locate any relevant document with only one search.
The ability to save searches makes it possible to make already efficient operations even more so. Even well-known office products like Microsoft Outlook, Word, and Excel can have search buttons integrated into them thanks to a new development. DocuWare even offers email notifications that will keep essential processes moving in the proper way, decreasing the amount of human mistake that typically causes the entire business to move more slowly.
Docuware review: Setup
DocuWare Desktop Apps can be installed quickly and easily through the DocuWare Client:
- Launch the DocuWare Client and select “Main Menu” from the drop-down menu. Make your selection under “Install Desktop Apps.”
- You will be prompted to download the setup for the DocuWare Desktop Apps. Start it up with administrative privileges.
- During the process of installing, select the components of the desktop that you want to use.
- When prompted, select “Close” to finalize the installation when it has been completed successfully.
- Navigate back to the DocuWare Client, and then select “Connect to Desktop Apps” from the pop-up menu to initiate the process of connecting to the desktop applications.
- Responding “Yes” to the prompt will allow you to have access to your local DocuWare services.
DocuWare review: Interface And In Use
DocuWare has a user-friendly design, ensuring a smooth learning curve and immediate productivity. Its clean and intuitive interface enables users to effortlessly familiarize themselves with its features and start working right away. The system provides extensive customization options, allowing its users to tailor it to their specific requirements and preferences.
The standout feature of DocuWare is its seamless document upload, indexing, and search capabilities, which require minimal effort from users. This exceptional ease of use sets DocuWare apart as a highly efficient and effective solution for managing documents, supporting you in various tasks and workflows.
DocuWare review: Customer Support
Throughout my time working with DocuWare, I’ve discovered that their customer support services are among their most amazing offerings. They provide a number of different channels via which support can be obtained, such as community forums and a real-time status chart of their cloud system organized by nation. When you run into difficulties with the platform or have queries regarding it, these resources might be of great assistance to you.
One of the most notable aspects is that they make their Support Portal available around the clock, from Monday through Friday; this function is referred to as “24/5 Support.” It is comforting to know that assistance is available at these times, even though the particular hours and support choices that are available to you may differ depending on where you are located.
DocuWare review: Limitations
DocuWare has a variety of options with storage capacity and user limits, in my experience. I observed their website doesn’t include prices. Instead, fill out a form for a demo and personalised quote. This method is prevalent in software solutions, but it can be a burden for business owners attempting to rapidly determine if a product matches their budget.
I’ve also seen competitors with more open pricing, which can help business owners decide without a demo or price request. See our Rubex by eFileCabinet review if you want upfront pricing. They are more honest about their cost, making it easy to determine if it fits your budget.
DocuWare review: Competitors
As an alternative to DocuWare, Microsoft SharePoint is gaining traction as a result of the comprehensive document control features it offers as well as its seamless interface with other applications developed by Microsoft. However, SharePoint may present a learning curve for users who are not technically savvy, and it lacks important functionalities like as archiving, retention, asset lifecycle management, audit trails, and customer relationship management (CRM).
Laserfiche is a company that offers enterprise content management services that help to expedite business operations, provide a safe place to store documents, and interface smoothly with other software programs. On the other hand, it lacks certain features, such as an application programming interface (API), options for tracking, commenting and making notes, compliance management, a content library, and publishing choices for material.
DocuWare review: Plans And Pricing
The cloud-based document management software from DocuWare is available in four distinct packages, each of which includes the whole application but differs in storage capacity and the number of users it can support. It is possible to make changes to your plan whenever you like. While specific pricing information is not publicly available, a quote can be requested and tailored to your business’ needs upon inquiry. Costs range from $25 to $100 per user per month for a fully integrated cloud solution. The range you see here is typical.
Final Words
DocuWare was a tool that I had the opportunity to use, and it really changed the game for both me and my team. This fantastic platform for managing documents and automating workflows has made a significant impact on the way in which we deal with papers at our place of business. Now, rather of being submerged in a sea of paperwork, we have an efficient digital paradise at our disposal.
DocuWare has made it possible for us to bring our processes that are related to documents into the digital age. Documents can be easily stored, organized, and retrieved when they are in an electronic format. There will be no more need to sift through countless file drawers or look for papers that have been misplaced. We no longer have to deal with the aggravation of dealing with paper-based systems because everything we need is there at our fingertips. This has substantially increased our productivity.
DocuWare review: The good and The bad
The Good
- Exceptional form capabilities.
- Strong document import and data field capabilities.
The Bad
- Limited integrations.
- Some features require a separate download.
- Sharing functionality could be better.
Questions and Answers
DocuWare entered into a partnership with DocuSign at the conclusion of the year 2020. The incorporation of DocuSign’s electronic signature technology into DocuWare’s content services offering helps to further assure the continuity of business operations and the productivity of all teams. This is especially important at a time when more companies than ever before are supporting remote workforces.
DocuWare creates a well-organized system that is capable of transporting images, data, communications, and information in a dance of workflows that connect and integrate with existing systems as well as future systems in a smooth manner after the capture of the data.