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How Fix ‘WhatsApp Not Sending Messages’ Issue on Android and iOS – Guide
WhatsApp is an excellent platform to send and receive messages using your phone’s Internet connection. If your contacts are unavailable for a quick phone call, they definitely have a few seconds to read and respond to your WhatsApp messages. But sometimes WhatsApp can fail to send your messages. Or, you may not receive messages that your contacts have sent to you. Anyway, this is a really annoying problem, especially if it happens quite often.
Whether WhatsApp isn’t connecting, isn’t receiving or sending data in the background, or maybe the app shuts down frequently, there are some fixes to try. In the article, we will walk you through 12 ways to fix WhatsApp that doesn’t work on Android. Let’s start.
restart the phone
Let’s start at the beginning: it is recommended to restart your phone if WhatsApp is not working on Android. Presumably the problem is caused by a bug somewhere in the system. If that’s it, then you’re lucky. just restart your phone by any means and keep enjoying your chats.
To force restart your phone, press and hold the power button button for about 10 seconds. You can also do this from the power menu: press and hold the power button button to show the power menu and then tap/slide Restart.
check the network
If you reset your phone did not trick, we still have many fixes for you, one of which is to check your network. As you already know that WhatsApp depends on the internet to do its work, you wouldn’t be able to send / receive messages if your phone is out of coverage or your internet data has expired. To diagnose this, just open an application, such as Chrome, to verify that your network is really working. If it’s not working, then there is a problem with your network. You can try to connect to a WiFi network, turn off / on mobile data, or simply check your data balance.
If your network is working fine, but your WhatsApp isn’t choosing up, try other solutions below.
Clear whatsapp cache and data
Just like any other Android app, WhatsApp often stores some data temporarily so that it works efficiently and uses fewer resources. But this data, called cache, can be corrupted or unnecessary at some point, which can cause Whatsapp to stop working on Android. To fix this, you need to clear the WhatsApp cache data. Just follow the steps below to do this.
On the same page you can also try to clear the WhatsApp storage data. But please note that you will lose your chat history. You should skip this for now until you try all the fixes in this article.
Update WhatsApp app
WhatsApp is used to releasing updates through the Google Play Store to fix bugs and introduce new ones features. It also has a feature this prevents WhatsApp from working if you are running a very old version. To fix this, you need to update your WhatsApp on Play Store.
Open the Play Store on your phone and search for WhatsApp. If an update is available, you will see the update. button under the app. Tap it to update your WhatsApp.
update the phone system
In addition to updating your WhatsApp, make sure you are running the latest software on your phone. To check this, go to Settings > System > System Update > Online Update. If there are any system updates pending, please connect to a Wi-Fi network to download and install them.
Is Whatsapp restricted in your country?
Yes, WhatsApp or any of its features, have been banned in some countries. Therefore, if you are in one of these countries, you will not be able to use WhatsApp. If WhatsApp is banned in your country, you should automatically see the notification when opening or trying to register WhatsApp. We believe there are other more useful instant messaging apps – like Telegram and Signal allowed in your country, you can try them instead of WhatsApp.
Disable Data Saving
While ‘Data Saver’ by itself does its job by intelligently reducing data usage in apps you are not currently using on screen, it can affect WhatsApp functionality. The effect is that you can only receive/send messages while WhatsApp is on screen – you stop receiving WhatsApp notifications as soon as you leave the app for another one.
To ensure you don’t miss any chats when WhatsApp isn’t on your screen, disable Data Saver. Normally, you should find the one-click key in the quick settings panel. Just swipe up and down the screen twice to open the quick settings panel, find Data Saver there and turn it off.
Make sure background data is not restricted to WhatsApp
In addition to disabling Data Saver, you must also ensure that your WhatsApp has permission to use data in the background. While this works in conjunction with Data Saver, there is still an option in Android to restrict background data usage.
While it’s not ideal for restricting background data usage for your messaging and work applications, you may have unknowingly done it. To ensure your WhatsApp runs smoothly even when Data Saver is enabled, please follow the steps below to enable data usage in the background and also put WhatsApp in the Data Saver whitelist.
Turn Wi-Fi off and on again
This looks like a simple trick. But it works when Whatsapp is not working on Android phone. If you’ve been on a network for hours, it’s likely been idle. To make sure this isn’t the problem, just open the quick settings panel and turn Wi-Fi off. Wait a few seconds before turning it back on. You should also do the same if you are in a mobile network.
check your phone store
Your WhatsApp may also be affected if you are running low on storage space. To ensure the overall functionality of your phone is not interrupted, always keep a control over your storage usage. On average, you should ensure that you have up for 500MB or 1GB of free storage space on your phone. Just go to Settings > Storage > Internal Storage to view your storage usage. If it’s getting low, consider deleting unnecessary stuff in your phone or move them to an SD card.
Reset application preferences
If Whatsapp is still not working on Android phone , you can try resetting the application preferences. it’s cool feature on Android, it helps you restore default app settings without erasing your data. Follow the steps below to reset application preferences.
Uninstall and reinstall WhatsApp
Reinstalling your WhatsApp is the last, not-so-favorable solution to fix WhatsApp that isn’t working on your phone. It’s kind of a trinket in the sense that you’ll lose your chat history in the process. But don’t worry, you can always keep a local/cloud backup of your chats before uninstalling WhatsApp.
Also some Android phone allows you to keep WhatsApp application data after clicking uninstall button. So it’s safer if you get the prompt on your phone. But before that, just go to WhatsApp>Settings>Chat>Chat Backup and click Back up.
After successfully supporting up your chats, now go to the app drawer. Keep the WhatsApp icon pressed and click the Uninstall button button. If you receive a prompt to “keep application data”, check the box and continue. Now you can safely reinstall your WhatsApp from Play Store.
If you checked the “keep application data” option before installing WhatsApp, you should be able to continue using WhatsApp as if nothing had happened after reinstalling it. If that’s not the case for you, you should be given the option to restore your chats from a local / cloud backup. Do this and keep enjoying your WhatsApp.
Final note
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