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It can be very challenging to resolve Amazon error codes, especially if you want to watch a video without interruption. Quite a few people experience the Amazon Prime error code 5004, which can be very troublesome. Fortunately, any problem can be fixed, even if it takes some time to do so. The Amazon error code 5004 is no different. There are a few good reasons why you may experience the Amazon Prime Error Code 5004. Many people say it has nothing to do with their account at all. Instead, it has to do with the internet connection, which isn’t very good and certainly not up to your expectations.
These error codes are also more likely to appear if you use a firewall, VPN, or proxy sites, among other security measures. The same can be said about using any form of security software, such as an antivirus. Additionally, your cookies and cached data may be corrupt or you could be using an outdated version of the app. One of the things you want to address as soon as you can is the Amazon Prime Video app, which is known to have its fair share of problems. Even though it doesn’t seem like something you can fix right away, reinstalling the app might be the best course of action.
Ways to Fix Amazon Prime Video Error Code 5004
Factory Reset Nvidia Shield TV
There’s a very good chance that if you’re experiencing this issue on an Nvidia Shield device, you’re dealing with an annoying bug in the Amazon Prime app that hasn’t been fixed for years. Users who have previously experienced this problem claim that it is caused by some temporary Amazon Prime data that persists even after you uninstall and reinstall the app. In this situation, you will have to restore the factory settings on your Shield device in order to resolve the error code 5004.
Make Sure That Your Internet Connection Is Stable
Before trying any other solutions, you should first see if your internet connection is stable. It goes without saying that you won’t be able to watch your Amazon Prime videos online if the internet is unstable. Check to see if you have internet access first. Additionally, if you want to see how stable the internet is, run a speed test. Here are a few quick steps:
Using a VPN Client
Remember that Amazon Prime Video is set up to perform numerous location checks (when you create an account, when you log in and when you attempt to stream content). A geographical restriction may be the cause of the error code 5004 if you’re trying to stream content. Thankfully, if you’re having this problem on a device that supports it, you should be able to fix it by using a “safe” VPN client to make it appear as though you’re accessing the streaming service from a location that doesn’t contravene any geo-restriction.
We’ve compiled a list of secure VPN clients that you can use when streaming content from Amazon Prime to assist you in choosing the best choice for you:
The steps given below will help you download, install, and set up the free version of Hide.me VPN if you’re looking for specific instructions on how to install and configure a VPN client on a Windows Computer:
Check If Your Amazon Prime Account Is Active or Not
Second, there may be instances in which your account is inactive. You will also deal with this problem if the account is inactive. To resolve this problem, you must confirm that your account is active.
Final Words
We hope you like our article on how to Fix Amazon Prime Video Error Code 5004. If you use Amazon Prime Video, then you might have run into error codes that have prevented you from streaming media on the service. Error Code 5004 is among the most typical ones that can happen. The issue of Error Code 5004 completely prevents a user from watching TV or movies. It may occur at random or for more definite reasons.
Fortunately, this means that using the method of elimination, you can solve the issue fairly quickly. Users trying to log onto the Prime Video servers may experience the authentication error code 5004 from Amazon Prime. This error could happen for a number of reasons, all of which are related to your internet connection. This covers using a VPN or a proxy network, as well as having a poor connection. If a firewall is currently active on your device, the error may also appear. If the issue persists, you can also visit their official website and request additional solutions.
