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You’ve sat back to watch the latest show on Amazon Prime, but Amazon Prime Video suddenly stops working. The show has disappeared, and instead you’re staring at a blank screen. If Amazon Prime isn’t working, the first thing you should do is check the status of your account. You probably know that Amazon Prime Video is not 100% free. In this article we will show you how to Fix Amazon Prime Video Not Working on Windows 11.
You can access it either through the annual Amazon Prime subscription or the monthly video subscription. To check if your account is active, go to Amazon’s Your Account page, and then go to the Prime Video Settings page. You can also manage other aspects of your Prime Video subscription. Below we have mentioned the steps to Fix Amazon Prime Video Not Working on Windows 11.
Ways to Fix Amazon Prime Video Not Working on Windows 11
Update your Browser
Make sure that you update your web browser on the PC to fix several bugs or stability issues with the browser application. For example, if you use the Google Chrome browser to stream content on Amazon Prime Video, follow the steps below to check for browser updates.
Check for Internet Connection
Needless to say, a poor or unstable Internet connection can cause various problems with the online streaming apps or servers. Make sure you have a stable and faster Internet speed to stream Amazon Prime Video content on your Windows 11 PC to avoid buffering or server connection issues. If you are using Wi-Fi, switch to a wired connection (Ethernet) or vice versa to check the problem. Otherwise, ask your ISP to upgrade your current plan.
Clear Browser Cache and Cookies
Sometimes the web browser’s cache and cookie data can cause various problems when loading web pages or pass errors to the server. This can be easily fixed by clearing the browser cache and cookies. For example, if you use the Chrome browser, you can follow the steps below:
Final Words
We hope our article on “How to Fix Amazon Prime Video Not Working on Windows 11” will surely help you to do so. To ensure optimal performance, you should always keep the app up to date and subscribe to a fast broadband package. You should also place your streaming device near your router. Hopefully, Amazon Prime Video is fully functional again so you can enjoy all the content and great features, such as the ability to download and watch videos offline.