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When using an iOS device, does Apple Music go silent and produce the error code 42812? Have you signed up for the streaming service but are getting the message “Unknown error occurred”? Don’t worry; we’ll quickly get your music app working again. One of the top providers of streaming music services is Apple Music. They recently unveiled a number of incredible features, including Dolby Atmos, Lossless audio, and Spatial Audio, which have the potential to unseat Spotify in the years to come. However, Apple Music has been having issues ever since the introduction of the new features and app updates. Both non-lossless and lossless audio are producing a 42812 error code, according to app users.
When Apple Music abruptly shuts down while you’re trying to stream a song, the error 16913 occurs. The operation could be finished, according to the error message. There was an unidentified error (-16913). This means that until the error message is fixed, you cannot play the song you wanted to listen to. Additionally, the error message frequently appears when a downloaded song from the Apple Music app’s library is being played. Sadly, Apple has not yet recorded this error. By officially, we mean that it won’t be on the Apple Music support page. On the Apple Community website, you can find some conversations about it.
However, the majority of those are grievances made by Apple Music subscribers who have encountered the issue. The primary Operation was unsuccessful. Disabling Apple Music features that might be the problem is the solution for Apple Music. If this Operation fix could not be finished If reinstalling the app doesn’t fix the Apple Music issue, try it. You should try the following tried and true troubleshooting techniques that are used to fix a large number of iPhone issues and that may help you here as well before moving on to the specific fixes we just mentioned.
Ways to fix Apple Music ‘The Operation Could Not Be Completed’ error
Check your Apple Music subscription
You should check to see if your Apple Music subscription is active because, although it happens infrequently, the aforementioned error could be brought on by an expired subscription.
- Open the Apple Music app and tap Listen Now.
- Now tap on your account picture (top right).
- Check your current Apple Music subscription status and if it is active, proceed to the next fix.
- If your subscription has expired, renew it and see if the error disappears.
Reboot your iPhone
Try restarting your smartphone as well if the Music App still isn’t working; just turn it off, wait a few seconds, and then turn it back on. Then check Apple Music to see if the behaviour of the app has changed.
Restart Apple Music
- From the bottom of the screen, swipe up to bring up the app switching screen.
- Swipe out the Apple Music tile to force close the app.
- Return to the iPhone Home screen and re-launch Apple Music.
- Try playing the song to see if the error no longer occurs.
Disable Dolby Atmos
Another feature intended to enhance audio quality is Dolby Atmos. When your iPhone is connected to several speakers or a set of headphones, surround technology is used to give your audio a three-dimensional feel. Disabling it might be a good idea as it might help you prevent the error from occurring again, but it can also occasionally be the cause of errors like the one we are focusing on here.
- Return to Settings > Music.
- Tap Dolby Atmos Settings.
- Set the status of the Dolby Atmos function to “Off” and exit “Settings“.
Update your iOS
Do the following to update your iPhone in case there is a new update available because frequently, when there is a bug in an Apple app, the fix for that bug is included in the following system update:
- Go to “Settings” > “General” and open “Software Update“.
- Check to see if there are any pending updates that can be installed, and if so, install them.
- After installing the update, return to the Apple Music app to see if there are any changes regarding errors.
Disable Lossless audio
The sound quality is vastly improved by lossless audio compression because it keeps the audio that is played as close as possible to the original, before the compression. Although the Apple Music app’s inclusion of lossless audio compression is a fantastic feature, it can occasionally result in incompatibility problems and cause errors like the Operation could not be completed error. For this reason, turning off lossless audio in the Apple Music app frequently resolves this issue.
- Open the Settings app, scroll down to find “Music” and tap it.
- Open the Audio Quality settings.
- Disable the lossless audio feature.
Reinstall Apple Music
If none of the other solutions have worked, you can also try reinstalling the application. However, in order to save your data and settings, we first advise offloading it.
- Open Settings and go to General.
- Open Storage, locate the Music app and tap on it.
- Tap Offload app and wait for the process to complete.
- Next, you will see an option to reinstall. Tap this and expect the Apple Music app to be reinstalled and then the error will no longer appear.
Final Words
So here we conclude our article on how to fix Apple Music ‘The Operation Could Not Be Completed’ error. You can easily resolve this issue by using these straightforward methods if you are attempting to play Apple Music on your iPhone and encountering the error message “Apple Music The Operation Could Not Be Completed Error iOS 16” and are unable to do so on iPhones 14, 14 pro, or with iOS 16, 15, or 14. So let’s look more closely below.
The first thing you should do if you encounter this operation could not be completed or an unknown error on your iPhone is to restart and force restart your device. In most cases, this will resolve the issue; if not, move on to other solutions. If you want to learn more about Apple Music, go to the official website for it.