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Many people want to know how to fix ‘Your IT Administrator Has Limited Access’ issue. Some users have talked about getting a “Page not available” error when they open Windows Security on troubleshooting forums. “Your IT Administrator has limited access to some parts of this app,” the “Page not available” message says. This error message shows up in Windows Security, and because of it, users can’t get to the antivirus settings in that app. This error message means that Windows Security has been limited by another administrator. But it often happens on PCs that aren’t connected to a network at an organization.
The error has to do with the Windows Security or Windows Defender app. Part of the app can’t be used because of the error. It could be the App and Browser control, Device Security, or any other part of the Windows Security app. Are you getting the message “Page not available” when you try to go to the Settings app or look at some details in the Windows Settings menu? Some parts of this app are locked down by your IT administrator, and the part you tried to get to is not available. For more information, talk to the IT helpdesk.”? This guide will tell you how to fix this issue. Check out the ideas you can try in the list below.
What is the “Your IT Administrator Has Limited Access” error?
The main reason this error happens is that the user’s account is not allowed to access a part of Windows Security. Also, this error can happen if your PC has a group policy that stops you from making any changes to the experience beyond the ones that are already in place. The error “Your IT administrator has limited access” can be caused by third-party antivirus software and shows up if you recently updated Windows 10 and tried to turn on Windows Defender. Your IT administrator has limited access to Windows 10 for two main reasons.
The main reason why this is happening is that the user’s account can’t get to a part of Windows Security. You might also get this error if your computer has a group policy that doesn’t let you change anything other than the default settings. When you try to turn on Windows Defender after a recent Windows 10 upgrade, you may see the error “Your IT Administrator has Limited Access.” This happens when you use antivirus software that was not made by you.
Causes of the “IT Administrator Has Limited Access” issue
- Insufficient privileges: The IT administrator may not have the necessary privileges or permissions to access certain resources or perform certain tasks within the network or system.
- Account misconfiguration: The administrator’s account may have been misconfigured, such as being assigned the wrong user role or group membership, which limits their access rights.
- Network connectivity issues: Connectivity problems, such as network outages or firewall restrictions, can result in limited access for the IT administrator to manage and troubleshoot systems.
- Software or system updates: Updates to operating systems, applications, or security software may introduce new access restrictions or modify existing permissions, causing limited access for the IT administrator.
- Security policies: Strict security policies implemented within the network or system can limit the IT administrator’s access to certain resources or actions to minimize potential risks.
- Malware or security threats: If the system is infected with malware or subject to security breaches, it may result in limited access for the IT administrator to prevent further damage or unauthorized access.
Ways to fix ‘Your IT Administrator Has Limited Access’ issue
Enable The Hidden Administrator Account
This can happen if you don’t have the right permissions. You can fix the problem without making a new account by using the hidden administrator account. Windows has a hidden account for the administrator. This account can be turned on and used to figure out what’s wrong. It’s a basic process that can be done by following these steps:
- Open Command Prompt as an administrator.
- When Command Prompt comes up, type “net user administrator /active:yes” into the box.
- The administrator account that is hidden should be turned on. After you log out, switch to the administrator account.
Delete policies
If you’re sure that your computer doesn’t have any school or work accounts or third-party security software, you should use an elevated Command Prompt to remove some policies.
- Type cmd into the Windows search box.
- Right-click on the result for Command Prompt and choose “Run as administrator.”
- User Account Control will ask if you want to let this program make changes to your device. Click Yes. Yes
- In the new window, you need to type several commands and press Enter after each one:
- reg delete “HKLMSoftwareMicrosoftWindowsCurrentVersionPolicies” /f
- reg delete “HKLMSoftwareMicrosoftWindowsSelfHost” /f
- reg delete “HKLMSoftwarePolicies” /f
- reg delete “HKLMSoftwareWOW6432NodeMicrosoftPolicies” /f
- reg delete “HKLMSOFTWAREPoliciesMicrosoftWindows Defender”
- Close Command Prompt and turn on your computer again.
Disable Windows Defender Temporarily
Windows Defender is an antivirus program that comes with Windows 10. Windows Defender will be your default virus protection program. It keeps you safe from more dangers. Windows Defender and other parts of the system could cause trouble. “Your IT administrator has limited access” may show up as a message.
Users who want to fix this problem are told to temporarily turn off Windows Defender. It’s not a good solution for the long run. If you want to figure out what’s going wrong. Then turn off Windows Defender for a while and see if that helps. Follow these steps to make it happen:
- To get started, go to the Update & Security section of the Settings app. You can also use the shortcut Windows Key + I to get to the Settings app quickly.
- Select Windows Security from the menu on the left. Press the Open Windows Defender Security Center button in the right panel.
- Go to the option for Virus and Threat Protection.
- Then, go to Settings > Virus & Threat Protection.
- Now, find Real-time protection and turn it off.
Ensure Windows Defender Isn’t Disabled By Group Policy
Your programs and Windows Defender go together like peanut butter and jelly. Your group policy settings could be to blame for the message “Your IT administrator has limited access.”
- Users say that this problem could happen if they turn off Windows Defender.
- To set up your settings, you will need to do the following.
- Start the program called the Group Policy Editor.
- Go to Computer Configuration and then Windows Components on the left side of the screen. Now click on Windows Defender Antivirus.
- Double-click the option in the right pane that says “Allow antimalware service to start with regular priority.”
- Let the antimalware service start with the usual access restrictions and priority.
- Change this policy to “Not configured” and click OK to save your changes.
- Double-click the Windows Defender Antivirus icon to turn it off. After you change it to “Not configured,” click Apply and then OK.
- Go to Windows Defender Antivirus, and then in the left panel, click Client Interface.
- Double-click the button in the right pane that says “Enable headless UI mode.”
- To save your choices, choose “Not Configured” and then click “Apply” and “OK.”
- After making these changes, restart your computer to see if the problem is still there.
Remove school or work account via Settings
You might have forgotten that you are using a different (not personal) account on your Windows device. Most of the time, this fix helps people who don’t have the “Virus & Threat Protection” setting. Here’s what:
- Start, then right-click and choose Settings.
- Go to the Accounts part of this page.
- On the left side of the window, click Emails and Accounts.
- Look for emails or accounts from your school or place of work.
- If it’s there, click on it and choose Manage.
- Then, choose “Delete account from this device” and follow the instructions on the screen.
- Next, click on the section on the left that says “Get to work or school.”
- If there are any emails or accounts listed here, you can get rid of them by pressing the “Disconnect” button and then the “Restart” button.
Questions and Answers
Use the Start menu in the bottom-left corner of your screen to get to Settings, or press and hold the Windows key and the letter I at the same time. Click on Accounts in the list of options on the left. It is shown by a picture of a green person. Look for “Administrator” next to your name at the top of the page.
Click on Start, then click on Control Panel. Click User Accounts and Family Safety > Manage User Accounts in the Control Panel window. Select Properties and the Group Membership tab in the User Accounts window. Make sure to choose Administrator.
One of the easiest ways to reset your computer if you don’t know the password is to type “Restart” while holding down the SHIFT key. This lets us do the same “Reset” thing that we can do from the “Repair” menu in Windows. On the screen that says “Choose an option,” click “Troubleshoot: Reset your PC or see more options.” Pick Reset this computer.