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How to Fix ‘Virus Scan Failed Error’ Issue in Chrome – Guide
Google Chrome is one of the fastest browsers for surfing the Internet and downloading content online. Sometimes you may get an error message when trying to download something from the Internet that says “Virus scan failed”. This error occurs when Google Chrome cannot verify the security certificate for a download from your publisher and Chrome simply cannot verify the program or file.
This is due to malware on your computer, which could be a virus, adware or browser hijacker. Or there may be some conflicting programs. Sometimes when you uninstall a program, its registry entries remain active. If you have uninstalled an antivirus such as McAfee, there is a high chance that the download error will fail. Because antivirus bypasses Chrome to scan downloaded items.
check your browser
Let’s start by checking your browser. The idea is to ensure that nothing interferes with the download.
Use a different browser
If the problem persists, switch to a different browser. However, keep in mind that the same error can appear. up in other Chromium-based browsers as well. Use Firefox and check if you can download the problematic file.
Check your antivirus registry
The “Virus scan failed” alert may also indicate that your antivirus has blocked the file download process. Usually this is because the antivirus detected something suspicious and blocked the file. If you are downloading files or programs from third-party download sites, your antivirus may be right. Check the log for details on why the file was locked in the first place. For step-by-step instructions on how to check the log, go to the anti-virus support page.
We do not recommend turning off your antivirus and firewall to get rid of this error. The file you are trying to download may be infected with malware. Stay on the safe side and don’t risk infecting your machine with malware. Hackers cannot wait to turn your machine into a zombie computer.
Disable attachment checking
However, if you are 100 percent sure that the file you are trying to download is safe, you can temporarily skip the attachment verification phase. Don’t forget to re-enable the virus check option as soon as you download the file.
Disable Windows Attachment Manager
Attachment Manager’s role is to block unsafe files and attachments. For example, if you are trying to download suspicious or unsafe files from the Internet, the tool will automatically block and delete them. This may explain why you’re getting the “Virus Scan Failed” error in Chrome.
You can use Group Policy Manager to disable Attachment Manager, although we do not recommend doing so. Navigate to Group Policy → User Configuration → Administrative Templates → Windows Components → Attachment Manager. As a quick reminder, GPEdit is only available on Windows 10 Pro computers.
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