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My own research and observations have led me to the conclusion that Grasshopper is an outstanding option among business VoIP service providers. It is especially beneficial for sole proprietors and owners of small businesses like myself because it provides services that are easy to understand, there are no restrictions placed on the features, and the price is reasonable.
By allowing me to effortlessly differentiate between work and personal calls, Grasshopper helped my company project an image of greater professionalism from the very beginning of its existence. To put it simply, I believe that Grasshopper is the best option for people who run small businesses like mine, and I’m going to go into more depth about why I made this decision today.
Grasshopper Specifications
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Feature | Grasshopper VoIP Service |
---|---|
Customer Support | Decent, Reliable |
Payment Approach | Novel |
Affordability | Excellent |
Feature Variety | Basic |
Scalability | Better suited for smaller firms |
Call Quality | Good |
Mobile App | Yes |
Integration | Limited |
Voicemail | Yes |
Text Messaging | Yes |
Call Forwarding | Yes |
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What Is Grasshopper?
I remember that Siamak Taghaddos and David Hauser started the brand Grasshopper in 2003. GoTo now owns this company. They took a different approach, trying to make things more affordable and professional for small companies by keeping their private contact information safe. Based on my own experience, Grasshopper is clearly the best VoIP service for small companies.
Grasshopper review: Easy Setup
From my own personal experience, I can say that setting up Grasshopper was a breeze. I was able to select the service level that best suited my needs, choose up to five local or toll-free lines, and even transfer my previous number without any hassle. In addition, establishing extensions and a framework for Interactive Voice Response (IVR) required little effort. Simply selecting a number from a list or indicating my chosen area for a local number and then choosing from a dropdown menu was all that was required to choose a number. Even further, I was given the opportunity to look for a vanity toll-free number.
Extensions served as connectors to other phone numbers that I had, such as my mobile phone or my landline. I was given the option to change the configuration of each extension as I saw fit. It was up to me to decide whether incoming calls would be notified through the Grasshopper system, in which the caller’s identity would be recorded and played before connecting the call, or whether calls would connect immediately upon my answering the phone.
A time limit could be placed on each extension, allowing me to choose whether they would be active around the clock or only at certain times. In addition, I had the ability to establish numerous forwarding numbers for an extension and instruct the system to either ring all of the numbers until one of them is answered or ring each number for a predetermined amount of time. Because of this high level of control, Grasshopper proved to be an invaluable tool in effectively handling my calls.
Grasshopper: Interface and in use
My time spent with Grasshopper was marked by an overwhelming sense of ease. It was quite easy for them to set up their VoIP service. I selected the level of service that best suited my needs and selected up to five local or toll-free lines. In addition to that choice, I was able to maintain the same phone number.
After that, I installed the Grasshopper software, which is available for desktop computers as well as mobile devices. This was a wonderful opportunity for me because it meant that I could maintain my connection at all times, regardless of whether I was at my desk or on the move. Having the ability to access my work number on my smartphone was a major benefit, particularly in light of the growing prevalence of remote employment. Both callers and recipients were unable to distinguish between the two options.
Final verdict
In my own experience, Grasshopper has shown to be an effective VoIP solution, particularly for organizations of a more manageable size. Their customer service has been quite dependable, and I admire the unconventional method that they use to process payments. Grasshopper is an excellent option for smaller businesses and organizations such as mine due to its price and ease of use. More complex functionality may be required by larger businesses.
Grasshopper review: The good and The bad
Grasshopper is recognized as one of the industry’s leading providers of business VoIP services. It is especially common among sole proprietors and other types of small business owners.
The Good
- Affordable pricing.
- Reliable customer support.
The Bad
- Basic feature set.
Questions and Answers
The Grasshopper business phone service works well. It might be the simplest way to get a business phone line for your computer or smartphone. With Grasshopper, you can get a local number, a toll-free number, or move your current number over.
There are four paid plans from $14 to $80 a month, and you can try Grasshopper for free for 7 days. Prices can be paid monthly or yearly, with a 10% saving for yearly payments. The main features of each plan are the same, but the number of users, phone numbers, and extensions change.