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CRM (customer relationship management) software like Zoho and Salesforce are used by businesses of all kinds. Both platforms have a variety of features that help businesses handle their sales, marketing, and customer service tasks. Zoho CRM came out in 2005. It is made by Zoho Corporation, an Indian company that makes software. It has a lot of features, like managing leads, predicting sales, and analyzing customers.
Zoho CRM is a popular choice for small and medium-sized businesses because it is cheap and easy to use. On the other hand, Salesforce is a more well-known CRM tool that has been around since 1999. It is made by Salesforce.com, an American company that makes software that runs in the cloud. Salesforce has many features, such as automating sales and marketing and managing customer service. It is popular with bigger businesses and enterprises because it can grow and be changed to fit their needs.
Zoho vs Salesforce Comparison Table
Specification | Zoho | Salesforce |
---|---|---|
Type of Platform | Cloud-based | Cloud-based |
Pricing | Affordable | Expensive |
Ease of Use | User-friendly | Steep learning curve |
Customization | Highly customizable | Highly customizable |
Target Users | Small and medium-sized businesses | Large enterprise |
What is Zoho ?
Zoho is a software suite that is based in the cloud and offers a variety of business apps and tools to help companies run their businesses. Zoho was first released in 2005, and it is made by an Indian company called Zoho Corporation. Zoho has many applications, such as customer relationship management (CRM), project management, budgeting, HR management, and more. All of these applications can be viewed through a single platform, which makes it easy for teams to work together and integrate.
Zoho is a popular choice for small and medium-sized businesses because it is cheap and easy to use. The platform also has options for customization, so companies can make the software fit their needs. Zoho is a cloud-based platform, which means that all data is saved safely in the cloud and can be viewed from anywhere with an internet connection. The platform also has mobile apps that let you view business data while you’re on the go. You can visit its official website for information.
What is Salesforce ?
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service tasks. Salesforce was first released in 1999. It is made by Salesforce.com, an American company that makes software that runs in the cloud.
Salesforce has a lot of tools, such as automation for sales, marketing, customer service, and analytics. The platform is popular with bigger businesses and enterprises because it can grow and be changed to fit their needs. It also lets you connect it to a wide range of other work apps and tools.
Salesforce is a cloud-based platform, which means that all data is stored safely in the cloud and can be accessed from anywhere with an internet link. The platform also has mobile apps that let you view CRM data while you’re on the go. Salesforce is a service that you pay for by the month, and there are different price plans for businesses of different sizes and with different needs.
Which is better ?
Zoho is a popular choice for small and medium-sized businesses because it is cheap, easy to use, and can be changed to fit the needs of each business. It has many different uses, such as CRM, project management, budgeting, and HR management. But Zoho might not have all of the advanced features and scalability that bigger businesses need.
On the other hand, Salesforce is known for being able to grow and for having advanced features. This makes it a popular choice for bigger businesses and enterprises. It has a variety of features, such as tools for sales, marketing, and customer service. But Salesforce can be more expensive and take longer to learn than Zoho.
Which one you choose relies on your business’s needs, your budget, and how much customization and advanced features you want. Zoho may be a better fit for small businesses with limited budgets, while Salesforce may be better for bigger businesses with more complex needs.
Zoho: The good and The bad
The Good
- Affordable pricing
- User-friendly interface
The Bad
- Support can be slow to respond
Salesforce: The good and The bad
The Good
- Scalable and customized for larger businesses
- integrates with several business tools
The Bad
- More expensive than Zoho
FAQS
When it comes to alternatives to Salesforce, Microsoft Dynamics 365 is the tool on this list that is most like Salesforce. Microsoft Dynamics 365 has great reporting and business intelligence tools, just like Salesforce, and it’s easy to build a system that fits your needs with add-ons and apps.
With the Zoho Forms and Salesforce integration, when someone fills out your form, the information is immediately sent to Salesforce objects.