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This tip is about the how to Fix ‘Windows 10 Photos App Not Importing From iPhone’ Issue. So read this free guide, How to Fix ‘Windows 10 Photos App Not Importing From iPhone’ Issue. If you have query related to same article you may contact us.
How to Fix ‘Windows 10 Photos App Not Importing From iPhone’ Issue – Guide
The new Windows Photos app isn’t bad. It’s been around since Windows 8, but it’s still the latest built-in option for viewing photos. It has a nice interface and decent image filtering options right away. However, it also tends not to work as it should. If you have a problem with the Photos app not working, these fixes can be implemented, as well as this option that is built into Windows. Microsoft and Apple have had some disagreements with each other for some time now.
Warnings may appear from time to time, as Apple encourages the use of an Apple device with another Apple device, while Microsoft does. However, users don’t always have an iPhone and a Mac or an Android phone and a Windows machine. Whatever the cause, this is still devastating news for some users who regularly transfer their iPhone photos to their Windows machine. If you’re one of those users, you’ve come to the right place, as we’ve compiled a list of methods you can try to fix this problem.
keep iPhone unlocked
Most of the time, this issue can be caused by your iPhone automatically switching to ‘Locked mode’ or ‘Sleep mode’. Once this happens, it can cause problems or interruptions when importing photos, as Apple devices do not allow any data transfer between different platforms in this state.
To resolve this issue, you need to make sure the iPhone is unlocked after connecting the iPhone to the Windows machine. To do this, you can tap the iPhone screen once to keep it unlocked while transferring files. Also, check your iPhone from time to time to make sure it doesn’t switch to ‘locked mode’ to prevent the ‘Something went wrong’ error from appearing.
Change iPhone Photo Settings
Some users have reported that changing iPhone photo settings to ‘Keep Originals’ from ‘Auto’ has fixed this issue. After fixing the issue themselves, users have found that if ‘Automatic’ is selected and the iPhone storage is full or nearly full, it converts the images into .jpg files, which causes problems when transferring photos.
Fortunately, changing the setting to ‘Keep Originals’ prevents this issue from happening. Here’s How to update iPhone photo settings:
With that resolved, try reimporting photos from your iPhone to your Windows machine to see if the iPhone photo import failure ‘Something went wrong’ has been fixed. Luckily, that solved the problem for you as it did most users, but if not, we still have a few more methods for you to try.
Give full control permission to the images folder
One easy thing you can check is that the ‘Pictures’ folder has the correct permission. In some scenarios this is the culprit of the ‘Something went wrong’ error, so it is of utmost importance to check the allowed permissions on your Windows machine.
Here’s How to check permissions:
Here’s How to check for special permissions:
Once that’s done, check if the problem no longer occurs. Fortunately, this is no longer happening after changing the Pictures folder’s permissions.
Disable antivirus software
Most of the time, if not all the time, antivirus software blocks and removes suspicious files from entering your machine. In some cases, it also removes necessary files that might trigger the error “Something went wrong”.
To prevent this from happening, you can temporarily disable Windows Defender Firewall and disable other antivirus software installed on your Windows machine. However, if there is no option to disable the antivirus, you can choose to end the antivirus scanning process before proceeding with the download.
After turning off and disabling all antivirus software from running, try reimporting your photos to see if the iPhone photo import failure ‘Something went wrong’ has been fixed. Otherwise, let’s proceed to our next method.
Update iPhone and Windows to the latest operating system
To ensure that you don’t get left behind for the latest bug fixes and updates, you need to make sure you’re always with the latest version of the operating system, whether it’s for your iPhone or Windows machine. An update should fix the problem, as the most common errors can be resolved by updating to the latest version of the operating system.
Before starting to update your devices, always validate that you have at least 50% battery life on them. In addition, a stable connection to a Wi-Fi network is also required as this will affect the download speed of an update.
Here’s How to update your iPhone:
Here’s How to update your Windows:
Final note
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