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How to Fix Playstation Error Code NP-34957-8

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How to Fix Playstation Error Code NP-34957-8

Currently, a lot of PS4 and PS5 owners are experiencing the server communication error code np-34957-8 on PSN. Sony has formally acknowledged this bug following the server maintenance. You can use our guide to try and resolve the np-34957-8 error code on PSN before the problem is fixed. Due to ongoing issues affecting the service, PlayStation users may be having more trouble connecting to the PlayStation Network right now. Recently, PS4 users have noticed a screen with the message NP-34957-8 on it. This initially had no real meaning for the user. This indicates that something in your PS4 is malfunctioning, though.

A PSN update that is currently in progress is the most frequent cause of that error. While there are other reasons why you might have seen that screen, this is usually the one. The error, for instance, might appear if you attempt to activate a single PS4 account on two different consoles. Players are currently reporting multiple instances of error code NP-34957-8 following a server communication error on both PlayStation 4 and PlayStation 5. One of a number of error codes that Sony has identified with a clear cause is this one; the PSN is probably down for some sort of maintenance. This means that the only thing you can do to fix the problem is to wait for maintenance to be finished.

1. Ways to Fix Playstation Error Code NP-34957-8

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Restart The Console

When it comes to actually restarting the console, you shouldn’t have any issues because all you need to do is navigate to the power menus on both systems and select “Restart.” Users of the PS4 can access the power options by simply pressing the PS button on their Dualshock 4. Users of the PS5 simply need to press and hold the PS button on the Dualsense in order to access the quick access menu and choose the power menu. Alternately, Power Cycling on the console offers an additional benefit that many gamers are likely unaware of at the moment. If you carefully follow our instructions, it is quite easy to do:

  • First, the game console must be turned off completely.
  • Then, disconnect the power cord from the back and, just to be safe, also disconnect the extension cord or unplug it from the outlet to remove excess electricity.
  • Once you have done so, all you have to do is wait a few minutes.
  • Then simply reconnect the unit and the cable.
  • Start the system again and check to see if the problem has been resolved. If not, proceed to the next step.
  • 2. Rebuild Database

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    Most of the time, you’ll want to clear the extra system cache or data that’s roaming around on your Playstation Console pointlessly. The various Store Launchers and their features, such as Steam’s Verify Integrity of Game Files option, are fortunately a disguised blessing for Computer users. Similar to this, PlayStation users can utilize a feature called Rebuild Database in the Safe Menu of their consoles. The feature is used to increase system memory, which will undoubtedly aid in maintaining the stability and absence of any known or significant issues with the consoles’ UI and general processing. By following our detailed instructions on your PS5 or PS4, you can start the Rebuild Database process:

  • Of course, make sure the console is turned off completely.
  • After the first startup tone, hold down the power button for a few seconds and you will hear a second startup tone and the Safe Mode menu will appear on the screen.
  • You will be prompted to connect the controller to the PlayStation in order to access the menu.
  • Select the fifth option, “Rebuild Database,” as shown in the image above.
  • Once you confirm the process, the console will restart and begin rebuilding the database.
  • This process should only take roughly a few minutes to complete, but once it is complete, return to your account and see if you can connect to the PSN servers.
  • 3. Update System Software

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    The Operating System is essential to any hardware because it is the primary piece of software that allows the hardware to perform all of the tasks that are given to it. Keeping that in mind, it is strongly advised that you keep both the PS5 and PS4’s firmware updated to the most recent version. More often than not, problems like the error code np-34957-8 can also be caused by an out-of-date or damaged console OS.

    It is comparable to situations where operating systems like Linux or Windows may need to undergo a reinstallation or be checked for updates in order to operate at their best. Following these steps, which apply to both PS5 and PS4 systems, will effectively reinstall or update the system software:

  • In most cases, system software updates are downloaded and installed automatically, but if that is corrupted, you can also perform the process manually.
  • First, a USB Flash drive with at least 4 gigabytes of free space is required, and most importantly, it must be formatted in ExFat or FAT32 format in order to download the firmware update files.
  • Please visit the official PS5® and PS4® system software websites for instructions on how to download the latest firmware.Save the update file with the file name “PS4/PS5UPDATE.PUP”.
  • Press and hold the power button for 7-8 seconds to boot into Safe Mode; after the first beep from the PS4 and PS5, you will hear a second beep and the Safe Mode menu will open.
  • The menu contains a variety of helpful options, including settings to factory reset the console.
  • For now, however, all you have to do is select the third option in this menu, “Update System Software,” and choose to do it manually via USB rather than over the Internet.
  • If you follow the instructions, the console will detect the firmware update file and begin the installation process.
  • It may take a few minutes, but rest assured that it should be completed without hindrance.
  • Return to the system’s main dashboard to see if you can connect to the server.
  • 4. Use Google DNS Settings

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    You can add the Google DNS settings to the network settings on your PS4 and PS5, which is one of the loophole fixes users on various community forums and groups have uncovered. It essentially stands for Domain Name System and is one of the essential components of your connectivity to the internet on various devices.

    Since it offers a more openly accessible and superior experience than the majority of ISP DNS values, Google’s official DNS protocol is well-liked worldwide and has been independently verified by numerous networking enthusiasts. It’s also possible that your current DNS server is having technical problems, so it’s worth changing to see if that solves the issue. By using the steps below, PlayStation users can enable the Google DNS values:

  • First, from the main settings of either PS4 or PS5, head to Network Options.
  • Here, go to “Configure Internet Connection”. If you have an existing Ethernet connection, you will need to add a new one in PS5 and change it to a custom value. Apart from that, you can also customize your wireless connection to your liking.
  • Next, instead of selecting from the list of available networks, look down to find the “Set Manually” option and select it.
  • Next, select your Internet connection from the list and change its settings.
  • You will see various options for adjusting your network connection.
  • You have the option of keeping them automatic or rewriting them using the manual settings.
  • For now, scroll down to “Primary DNS” and “Secondary DNS Settings” in the list.
  • Here, change the Primary DNS to “” and the Secondary DNS to “” as shown in the image above.
  • Now, this is completely optional, but change the MTU setting to “1478” as well. In layman’s terms, this setting may affect packet fragmentation of Internet data. So, since this is just a small change from the default value of 1500, there is not much noticeable difference.
  • 5. Final Words

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    That’s it with our article on how to Fix PlayStation Error Code NP-34957-8. This makes sense, given that many users have also reported PSN downtime, specifically instances where users are unable to access their accounts. However, there is a problem with fixing this. There isn’t much you can do if PSN is undergoing maintenance besides wait until Sony is finished. The dreaded NP-34957-8 error was back to end your protracted gaming session. It was created to safeguard your console and stop numerous other errors. For further information regarding this error, you can also visit official website.

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